Remote Operating System Operative

JR United Kingdom; Leeds; Remote; GBP 25,000 - 45,000; Full time

Job summary

An exciting opportunity awaits for a Remote Operating System Operative to join a global leader in trade logistics. In this role, you will operate Automated Stacking Cranes remotely, ensuring the efficient loading and unloading of containers. You will work in a dynamic environment, collaborating with operational staff and utilizing advanced terminal operating systems. The position offers a unique shift pattern and the chance to contribute to customer service excellence. Join a forward-thinking organization that values personal growth and development, and be part of transforming global trade.

Qualifications

• GCSE Maths & English Grade C+ or equivalent required.
• Experience in operational or port-related roles preferred.

Responsibilities

• Remotely operate Automated Stacking Cranes (ASCs) and ensure efficient operations.
• Collaborate with staff to meet port requirements and communicate via radio.

Skills

Customer Service

Communication Skills

IT Skills

Organizational Skills

Attention to Detail

Ability to Work Under Pressure

Education

GCSE Maths & English Grade C+

Tertiary Education or Military Training

Tools

Microsoft Applications

Job description

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Remote Operating System Operative, Leeds, West Yorkshire

Client: DP World

Location: Leeds, West Yorkshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

We are currently offering an excellent opportunity for a Remote Operating System Operative to join our team in Stanford-Le-Hope. The goal of the position is to operate Automated Stacking Cranes (ASCs) via remote control consoles, supported by cameras and video equipment. The goal is to maintain efficient operation of the ASCs to ensure customer service KPIs are met while adhering to company standards, policies, and procedures.

This role works a 12-hour day and night shift, on a 4 on 4 off shift pattern (covering both weekdays and weekends).

About The Role

How will you contribute:

• Remotely operate ASCs from an office, especially when automated mode is unavailable, including loading and unloading containers on trucks and terminal chassis, and driving to or from maintenance positions.
• Perform picking and grounding operations in automatic mode remotely.
• Check height of container stacks and container IDs.
• Operate ASCs during the final landing phase of containers onto vehicles when required.
• Use Terminal operating systems to monitor ship-side and land-side operations.
• Collaborate with operational staff to meet port requirements.
• Communicate via voice radio, answering calls promptly and resolving problems accurately.
• Be flexible in duties within the Control Room and understand operating procedures for Control and Terminal.

What will you Bring

Qualifications, Skills & Experience:

• Minimum GCSE Maths & English Grade C+ or equivalent.
• Tertiary education or military training is an advantage.
• Experience in a similar role or operating an RC desk preferred.
• Experience in operational, industrial, or port-related roles.
• Customer service experience, face-to-face or over the phone, is essential.
• Good IT skills, proficient with Microsoft applications.
• Excellent communication skills, radio experience advantageous.
• Strong interpersonal skills, ability to work under pressure.
• Organizational skills and attention to detail.
• Positive attitude, willingness to learn.
• Ability to maintain concentration and work additional hours if needed.

Note: All roles are subject to eligibility to work in the UK, early closure depending on application volume, and health and safety requirements including medical and fitness checks.

Compensation

DP World offers competitive packages within a growing international organization, fostering personal growth and development.

About DP World

DP World is a global leader in trade logistics, with over 106,500 employees across 73 countries, committed to creating efficient supply chain solutions and transforming global trade.