Remote Operating System Operative

JR United Kingdom; London; Remote; GBP 25,000 - 45,000; Full time

Job summary

An innovative company is seeking a Remote Operating System Operative to manage Automated Stacking Cranes from a control room. This role involves ensuring efficient operations while adhering to safety standards and customer service KPIs. Ideal candidates will have a background in operational roles, strong communication skills, and the ability to work under pressure. Join a global leader in supply chain solutions and contribute to seamless trade operations. This position offers the chance to grow within a dynamic environment while working flexible shifts, making it a unique opportunity for those passionate about operational excellence.

Qualifications

• Minimum GCSE Maths & English Grade C or equivalent.
• Experience in operational, industrial, or port-related roles preferred.

Responsibilities

• Remotely operate Automated Stacking Cranes (ASCs) via remote control.
• Monitor ship-side and land-side operations using Terminal Operating Systems.

Skills

GCSE Maths & English Grade C

Operational experience

Good IT skills

Excellent communication skills

Interpersonal skills

Organizational skills

Flexibility

Education

Tertiary education or military training

Tools

Terminal Operating Systems

Microsoft applications

Job description

Social network you want to login/join with:

Remote Operating System Operative, London (City of London)

Client:

DP World

Location:

London (City of London), United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

We are currently offering an excellent opportunity for a Remote Operating System Operative to join our team in Stanford-Le-Hope. The goal of the position is to operate Automated Stacking Cranes (ASCs) via remote control consoles, supported by cameras and video equipment. The aim is to maintain efficient operation of the ASCs to meet customer service KPIs while adhering to company standards, policies, and procedures.

This role involves a 12-hour day and night shift, on a 4 on 4 off pattern, covering both weekdays and weekends.

About The Role

How will you contribute:

• Remotely operate ASCs from an office, especially when automated mode is unavailable, including:
• Loading and unloading containers on trucks and terminal chassis in landside zones.
• Driving to or from maintenance positions.
• Performing picking and grounding operations remotely.
• Checking container stack heights and IDs.
• Remotely operating ASCs during final container landing phases when necessary.
• Monitoring ship-side and land-side operations using Terminal Operating Systems.
• Collaborating with operational staff to meet port requirements.
• Communicating via voice radio, answering calls, and resolving issues promptly.
• Being flexible in control room duties.
• Understanding company operating procedures for Control and Terminal.

What will you bring

Qualifications, Skills & Experience:

• Minimum GCSE Maths & English Grade C or equivalent.
• Tertiary education or military training is advantageous.
• Experience in similar roles or operating an RC desk preferred.
• Experience in operational, industrial, or port-related roles.
• Experience dealing with external customers, face-to-face or over the phone.
• Good IT skills, familiar with Microsoft applications.
• Excellent verbal and written communication skills; radio experience is a plus.
• Strong interpersonal skills and ability to work under pressure.
• Good organizational skills and attention to detail.
• Positive attitude, willingness to learn and develop.
• High concentration levels at all times.
• Flexibility to work additional hours when needed.

Note: All roles are subject to:

• Eligibility to work in the UK.
• Early closure depending on application volume.
• A valid UK or international driving license.
• Health and safety requirements, including medical checks for weight, height, blood pressure, and hearing.

Compensation

DP World offers competitive packages, fostering personal growth within a global organization.

About DP World

DP World is a leading global trade enabler, with 106,500 employees across 73 countries, providing innovative end-to-end supply chain solutions to facilitate seamless trade worldwide.