Remote Operating System Operative

JR United Kingdom; Ashton-under-Lyne; Remote; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Remote Operating System Operative to manage Automated Stacking Cranes from a control room. This role demands excellent communication and IT skills, as you'll be responsible for ensuring efficient operations while meeting customer service KPIs. You'll work in a dynamic environment, collaborating with a team to meet port requirements and maintaining high safety standards. If you're looking for a challenging position that offers growth opportunities within a global leader in trade infrastructure, this is the perfect role for you.

Qualifications

• GCSE Maths & English Grade C+ or equivalent required.
• Experience in operational or port-related roles preferred.

Responsibilities

• Remotely operate Automated Stacking Cranes via control consoles.
• Collaborate with operational staff to meet port requirements.
• Communicate effectively via radio and resolve issues promptly.

Skills

Remote Control Operation

Communication Skills

IT Skills

Organizational Skills

Attention to Detail

Education

GCSE Maths & English Grade C+

Tertiary Education or Military Training

Tools

Microsoft Applications

Job description

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Remote Operating System Operative, Ashton-under-Lyne

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Client:

DP World

Location:

Ashton-under-Lyne, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

We are currently offering an excellent opportunity for a Remote Operating System Operative to join our team in Ashton-under-Lyne. The goal of the position is to operate Automated Stacking Cranes (ASCs) via remote control consoles, supported by cameras and video equipment. The aim is to maintain efficient operation of the ASCs to meet customer service KPIs while adhering to company standards, policies, and procedures.

This role involves working a 12-hour day and night shift, on a 4 on 4 off shift pattern, covering both weekdays and weekends.

About The Role

How will you contribute:

• Remotely operate ASCs from an office, especially when automated mode is unavailable, including:
• Loading containers on trucks and terminal chassis on landside interchange zones.
• Unloading containers from trucks and terminal chassis on landside interchange zones.
• Driving to or out of the maintenance position.
• Performing picking and grounding operations in automatic mode remotely.
• Checking height of container stacks and container IDs.
• Remotely operating ASCs during the final landing phase of containers onto vehicles when required.
• Using Terminal operating systems to monitor shipside and landside operations.
• Collaborating with other operational staff to meet port requirements.
• Communicating via voice radio, answering calls from operators, and resolving issues promptly.
• Being flexible with duties within the Control Room.
• Having thorough knowledge of the Company's operating procedures for Control and Terminal.

What will you Bring

Qualifications, Skills & Experience:

• Minimum educational level: GCSE Maths & English Grade C+ or equivalent.
• Tertiary education or military training is advantageous.
• Experience in a similar role or operating an RC desk preferred.
• Experience in operational, industrial, or port-related roles.
• Experience dealing with external customers via face-to-face or phone communication.
• Good IT skills, including experience with Microsoft applications.
• Excellent verbal and written communication skills; radio communication experience is a plus.
• Strong interpersonal skills and ability to work under pressure.
• Good organizational skills with attention to detail.
• Positive attitude with willingness to learn and develop.
• Ability to maintain high concentration levels.
• Flexibility to work additional hours if necessary.

NOTE: All roles are subject to:

• Eligibility to work in the UK.
• Potential early closure depending on application volume.
• Full valid UK or international driving license.
• Meeting weight, height, blood pressure, and hearing requirements due to health and safety guidelines.

Compensation

DP World offers exciting roles within a growing international organization, with a market-competitive package and opportunities for personal growth and development.

About DP World

DP World is a global leader in trade infrastructure, with over 106,500 employees across 73 countries, committed to creating efficient supply chain solutions and transforming global trade through innovative technology and infrastructure.