Remote Operating System Operative

JR United Kingdom; Greater Manchester; Remote; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Remote Operating System Operative to manage Automated Stacking Cranes. This role offers a unique opportunity to work in a dynamic environment, operating state-of-the-art technology to enhance port efficiency. You will be responsible for ensuring smooth operations while adhering to safety standards and customer service KPIs. Ideal candidates will have strong communication skills, a background in operational roles, and a commitment to professional growth. Join a global leader in logistics and contribute to transforming trade operations worldwide.

Benefits

Competitive Salary

Professional Development Opportunities

Health and Safety Checks

Flexible Working Hours

Qualifications

• GCSE Maths & English Grade C+ or equivalent required.
• Experience in operational or port-related roles preferred.

Responsibilities

• Remotely operate Automated Stacking Cranes (ASCs) via control consoles.
• Collaborate with operational staff to meet port requirements.

Skills

Customer Service

Communication Skills

IT Skills

Organizational Skills

Attention to Detail

Flexibility

Education

GCSE Maths & English Grade C+

Tertiary Education or Military Training

Tools

Terminal Operating Systems

Microsoft Applications

Job description

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Client:

DP World

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

We are currently offering an excellent opportunity for a Remote Operating System Operative to join our team in Stanford-Le-Hope. The goal of the position is to operate Automated Stacking Cranes (ASCs) via remote control consoles, supported by cameras and video equipment. The goal is to maintain efficient operation of the ASCs to meet customer service KPIs while adhering to company standards, policies, and procedures.

This role involves working a 12-hour day and night shift, on a 4 on 4 off shift pattern, covering both weekdays and weekends.

About The Role

How will you contribute:

• Remotely operate ASCs from an office, especially when automated mode is unavailable, including:
• Loading and unloading containers on trucks and chassis in landside zones.
• Driving to or from maintenance positions.
• Performing picking and grounding operations in automatic mode remotely.
• Checking container stack heights and IDs.
• Operating ASCs during container landing phases onto vehicles when needed.
• Using terminal operating systems to monitor ship and land operations.
• Collaborating with operational staff to meet port requirements.
• Communicating via voice radio, answering calls, and resolving issues promptly.
• Being flexible with duties within the Control Room.
• Having thorough knowledge of operating procedures for Control and Terminal.

What will you Bring

Qualifications, Skills & Experience:

• Minimum GCSE Maths & English Grade C+ or equivalent.
• Tertiary education or military training is an advantage.
• Experience in similar roles or operating RC desks preferred.
• Experience in operational, industrial, or port-related roles.
• Proven customer service experience, face-to-face or over the phone.
• Good IT skills, including Microsoft applications.
• Excellent verbal and written communication skills; radio experience advantageous.
• Interpersonal skills and ability to work under pressure.
• Organizational skills and attention to detail.
• Willingness to learn and develop.
• Ability to maintain concentration.
• Flexibility to work additional hours as needed.

NOTE: All roles are subject to:

• Eligibility to work in the UK.
• Potential early closure depending on application volume.
• Full valid UK or international driving license.
• Health and safety requirements, including medical checks related to weight, height, blood pressure, and hearing.

Compensation

DP World offers exciting roles within a growing international organization, with a competitive package aimed at fostering personal and professional growth.

About DP World

DP World facilitates global trade, employing over 106,500 people across 73 countries. We aim to enhance supply chain efficiency through innovative infrastructure and technology, transforming port and logistics operations worldwide.