Remote Operating System Operative

JR United Kingdom; Leigh; Remote; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Remote Operating System Operative to efficiently manage Automated Stacking Cranes from a control room. This role is vital in ensuring smooth operations and meeting customer service KPIs. Candidates should possess strong communication skills, good IT proficiency, and the ability to work under pressure. The position offers a unique opportunity to be part of a global organization committed to innovative solutions in trade efficiency. If you're adaptable and eager to develop your skills in a dynamic environment, this role could be your next career step.

Qualifications

• Experience in a similar role or operating an RC desk preferred.
• Good IT skills, familiar with systems and Microsoft applications.

Responsibilities

• Remotely operate Automated Stacking Cranes (ASCs) using control consoles.
• Communicate via voice radio and resolve problems promptly.

Skills

Remote Control Operations

Customer Interaction

IT Skills

Communication Skills

Organizational Skills

Education

GCSE Maths & English Grade C+

Tertiary Education or Military Training

Tools

Terminal Operating Systems

Microsoft Applications

Job description

Social network you want to login/join with:

col-narrow-left

Client:

DP World

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

col-wide

Job Description:

We are currently offering an excellent opportunity for a Remote Operating System Operative to join our team in Stanford-Le-Hope. The goal of the position is to operate Automated Stacking Cranes (ASCs) via remote control consoles, supported by cameras and video equipment. The aim is to maintain efficient operation of the ASCs to meet customer service KPIs while adhering to company standards, policies, and procedures.

This role works a 12-hour day and night shift, on a 4 on 4 off shift pattern, covering both weekdays and weekends.

About The Role

How will you contribute:

• Remotely operate ASCs from an office, especially when automated mode is unavailable, including:
• Loading containers on trucks and terminal chassis in landside interchange zones.
• Unloading containers from trucks and terminal chassis in landside interchange zones.
• Driving to or from the maintenance position.
• Performing picking and grounding operations remotely in automatic mode.
• Checking the height of container stacks and container IDs.
• Remotely operating ASCs during the final landing phase of containers onto vehicles when required.
• Using Terminal operating systems to monitor shipside and landside operations.
• Collaborating with operational staff to meet port requirements.
• Communicating via voice radio, responding to incoming calls, and resolving problems promptly.
• Being flexible in duties within the Control Room.
• Having thorough knowledge of the company's operating procedures for Control and Terminal.

What will you Bring

Qualifications, Skills & Experience:

• Minimum educational level: GCSE Maths & English Grade C+ or equivalent.
• Tertiary education or military training is an advantage.
• Experience in a similar role or operating an RC desk preferred.
• Experience in operational, industrial, or port-related roles.
• Proven experience in customer interaction, face-to-face or over the phone.
• Good IT skills, familiar with systems and Microsoft applications.
• Excellent verbal and written communication skills; radio experience advantageous.
• Strong interpersonal skills and ability to work under pressure.
• Good organizational skills and attention to detail.
• Positive attitude, willingness to learn and develop.
• Ability to maintain high concentration levels.
• Flexibility to work additional hours if needed.

NOTE: All roles are subject to:

• Eligibility to work in the UK.
• Early closure depending on application volume.
• Possession of a full valid UK or international driving license.
• Compliance with health and safety requirements, including medical checks.

Compensation

DP World offers exciting roles within a growing international organization, aiming to develop talent and offer a competitive package.

About DP World

DP World facilitates global trade, employing over 106,500 people across 73 countries. We aim to enhance trade efficiency through innovative infrastructure and technology, creating seamless supply chain solutions worldwide.