Remote Operating System Operative

JR United Kingdom; Bolton; Remote; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Remote Operating System Operative to manage Automated Stacking Cranes from a control room. This role involves ensuring efficient crane operations, meeting customer service KPIs, and adhering to company policies. The ideal candidate will have strong communication and IT skills, a positive attitude, and the ability to work under pressure. Join a global leader in trade and logistics, where your contributions will help transform supply chain solutions and enhance operational efficiency in a dynamic environment.

Qualifications

• Experience in operational, industrial, or port-related roles.
• Good IT skills and excellent verbal and written communication skills.

Responsibilities

• Remotely operate Automated Stacking Cranes (ASCs) using control consoles.
• Collaborate with operational staff to meet port requirements.

Skills

Remote Control Operation

Communication Skills

Organizational Skills

IT Skills

Attention to Detail

Education

GCSE Maths & English Grade C+

Tertiary Education or Military Training

Tools

Microsoft Applications

Terminal Operating Systems

Job description

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Remote Operating System Operative, Bolton, Greater Manchester

Client: DP World

Location: Bolton, Greater Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

We are currently offering an excellent opportunity for a Remote Operating System Operative to join our team in Stanford-Le-Hope. The goal of the position is to operate Automated Stacking Cranes (ASCs) via remote control consoles, supported by cameras and video equipment. The goal is to maintain efficient operation of the ASCs to ensure customer service KPIs are met while adhering to company standards, policies, and procedures.

This role works a 12-hour day and night shift, on a 4 on 4 off shift pattern (covering both weekdays and weekends).

About The Role

How will you contribute:

• Remotely operate ASCs from an office, especially when automated mode is unavailable, including:
• Loading and unloading containers on trucks and terminal chassis in landside interchange zones.
• Driving to or out of maintenance positions.
• Performing picking and grounding operations in automatic mode remotely.
• Checking container stack heights and IDs.
• Remotely operating ASCs during final landing phases of containers onto vehicles when required.
• Using terminal operating systems to monitor shipside and landside operations.
• Collaborating with operational staff to meet port requirements.
• Communicating via voice radio, answering calls, and resolving problems promptly.
• Being flexible with duties within the Control Room.
• Having thorough knowledge of company operating procedures for control and terminal operations.

What will you Bring

Qualifications, Skills & Experience:

• Minimum GCSE Maths & English Grade C+ or equivalent.
• Tertiary education or military training is advantageous.
• Experience in similar roles or operating an RC desk preferred.
• Experience in operational, industrial, or port-related roles.
• Experience dealing with external customers, face-to-face or over the phone.
• Good IT skills and experience with Microsoft applications.
• Excellent verbal and written communication skills; radio communication experience is a plus.
• Strong interpersonal skills and ability to work under pressure.
• Good organizational skills with attention to detail.
• Positive attitude, willingness to learn and develop.
• Ability to maintain high concentration levels.
• Flexibility to work additional hours as needed.

Note: All roles are subject to eligibility to work in the UK, early closure depending on application volume, and health and safety requirements including medical checks.

Compensation

DP World offers exciting roles within a growing international organization, with a competitive compensation package.

About DP World

DP World is a global leader in trade and logistics, with over 106,500 employees across 73 countries. We focus on creating efficient supply chain solutions by integrating infrastructure and technology, transforming the way the world trades.