Remote Online Travel Consultant – Tailor-Made Holidays

RGIT Australia; Glasgow; Remote; GBP 22,000 - 34,000; Full time

Benefits offered by this job

Discounted holidays

Private medical insurance on probation

Bonus and incentives

Job summary

Brooklyn Travel Group is seeking an Online Travel Consultant for Stewart Travel, remote-based in the UK. The role requires the ability to travel to Glasgow for training and offers an exciting, fast-paced environment with opportunities to tailor holidays to client needs.

You will handle webchats, social media enquiries and provide expert travel recommendations, aiming to exceed customer expectations and drive sales while representing Stewart Travel’s online team.

Qualifications

• Minimum of 2 years experience in travel sales.
• Good understanding of travel products including tour operators and airlines.
• High standard of written communication.

Responsibilities

• Handle online webchats and customer enquiries.
• Respond to enquiries via social media.
• Match customer needs to products and tailor holidays accordingly.
• Book holidays using standard processes and systems.
• Proactively upsell and maximise customer value.

Skills

Travel sales experience

Written communication

Customer service

Job description

Brooklyn Travel Group is seeking an Online Travel Consultant for Stewart Travel, remote-based in the UK. The role requires the ability to travel to Glasgow for training and offers an exciting, fast-paced environment with opportunities to tailor holidays to client needs.

You will handle webchats, social media enquiries and provide expert travel recommendations, aiming to exceed customer expectations and drive sales while representing Stewart Travel’s online team.