Vacation Consultant

TimeSaving Travel; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Travel discounts

IATA card eligibility

ABTA member

Remote work

Training & certifications provided

Professional liability insurance

Job summary

TimeSaving Travel is expanding in the UK and seeking motivated individuals for a Remote Travel Consultant role. You will help clients plan and book travel, including cruises, flights, hotels, and activities.

No prior travel experience is required; comprehensive training and support are provided. You will respond to inquiries, make recommendations based on preferences and budget, and ensure bookings are accurate with confirmed itineraries.

Qualifications

• Excellent communication and customer service skills.
• Strong attention to detail and ability to multitask.
• Basic computer skills including Microsoft Office and web-based applications.

Responsibilities

• Respond to client inquiries in a timely and professional manner.
• Assist clients in planning and booking travel arrangements.
• Provide recommendations on destinations, activities, and accommodations.
• Book flights, cruises, hotels, rental cars, and other travel arrangements.
• Stay up-to-date on travel trends, deals, and promotions.

Skills

Communication

Customer service

Attention to detail

Multitasking

Teamwork

Independence

Learn new tech

Tools

Microsoft Office

Web-based applications

Job description

We have recently expanded into the UK andare seeking highly motivated and detail-oriented individuals to join our team as a Remote Travel Consultant. You will be responsible for helping our clients plan and book travel arrangements including cruises, flights, hotels, and other activities. No prior experience in the travel industry is required. We will provide you with the necessary training and support to succeed in this role.

Key Responsibilities:

• Respond to client inquiries and concerns in a timely and professional manner
• Assist clients in planning and booking their travel arrangements
• Provide recommendations on destinations, activities, and accommodations based on clients' preferences and budget
• Book flights, cruises, hotels, rental cars, and other travel arrangements for clients
• Stay up-to-date on travel trends, deals, and promotions to provide the best possible service to clients
• Ensure all bookings are accurate and complete, and provide clients with confirmation and itinerary details

Qualifications:

• Excellent communication and customer service skills
• Strong attention to detail and ability to multitask
• Basic computer skills, including proficiency with Microsoft Office and web-based applications
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new technologies and processes
• Must be comfortable working in a remote setting
• Prior experience beneficial but not required
• Flexible hours
• Training and certifications are provided
• Work remotely
• Travel discounts and perks
• IATA cards for qualifying agents
• ABTA member
• Coverage under professional liability insurance

(Due to regs in the travel industry, we are only able to work with people who are citizens of the US, Mexico, Australia, and the UK.)