Remote German-Speaking Mid-Market Customer Success Manager

Samsara Inc.; United Kingdom; Remote; GBP 45,000 - 70,000; Full time

Job summary

Samsara Inc. is seeking a Customer Success Account Manager, Mid-Market – German, to support customers in the UK through a remote role.

You will help customers adopt Samsara, demonstrate value, and renew with confidence across a portfolio of 100+ named accounts, using AI tools to prioritize work and maximize outcomes. You’ll collaborate with Sales, Support, Deal Desk, Operations and Product to resolve technical and operational challenges, conduct workshops, and drive long-term success while

Qualifications

• German language proficiency required (spoken and written).
• 2+ years in a customer-facing, quota-carrying role in SaaS/tech/logistics.
• Proven track record of quota over-achievement.
• Strong problem-solving, communication and presentation skills.
• Familiarity with Salesforce, Gainsight, Gong or similar GTM tools.
• Bachelor's degree from a 4-year institution.

Responsibilities

• Deeply understand the Samsara platform capabilities and explain them to businesses of all types.
• Manage 100+ named accounts, using AI tooling to accelerate engagement and drive outcomes.
• Lead ROI and renewal conversations, negotiate favorable terms, and close renewals.
• Explain technical concepts to non-technical audiences and coordinate with cross-functional teams.
• Conduct workshops to understand customer operations and recommend workflow changes.
• Collaborate with Sales, Support, Deal Desk, Operations and Product to improve customer experience.

Skills

German language

Customer-facing

Quota-carrying role

Communication

Presentation

Problem solving

Cross-functional collaboration

Education

Bachelor's degree

Tools

Salesforce

Gainsight

Gong

Job description

Samsara Inc. is seeking a Customer Success Account Manager, Mid-Market – German, to support customers in the UK through a remote role.

You will help customers adopt Samsara, demonstrate value, and renew with confidence across a portfolio of 100+ named accounts, using AI tools to prioritize work and maximize outcomes. You’ll collaborate with Sales, Support, Deal Desk, Operations and Product to resolve technical and operational challenges, conduct workshops, and drive long-term success while