Customer Success Account Manager, Digital - German

Wwshemi; United Kingdom; Remote; GBP 60,000 - 90,000; Full time

Job summary

Samsara is seeking a Customer Success Account Manager for the German-speaking Digital segment, remotely from the UK. You will own renewals for the Digital Mid-Market and drive platform adoption while maximizing revenue across a fast-growing, globally distributed customer base.

Collaborating with sales and cross-functional teams, you will mitigate renewal risk, close multi-year deals, and contribute to a culture focused on customer success and teamwork in a remote-first environment.

Qualifications

• German fluency in business context.
• 2+ years of full-cycle closing sales experience, ideally with mid-sized businesses in a high-transaction environment.
• A record of consistent quota over-achievement.
• Comfort in a fast-changing, high-growth environment.
• Empathy for customers and teammates, and strong organisation.
• Strong communication and presentation skills.
• Familiarity with Salesforce.

Responsibilities

• Own 60+ renewals per quarter from end-to-end and exceed sales targets.
• Follow a structured scenario-based forecasting methodology.
• Engage with customers to identify and mitigate renewal risk and drive platform adoption at scale.
• Work cross-functionally with sales teams to solve problems and ensure a successful, smooth renewal.
• Contribute to an exceptional team environment that motivates the team to perform at its best.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

Skills

German language

Full-cycle sales

Quota achievement

Customer-focused

Sales process

Tools

Salesforce

Job description

Customer Success Account Manager, Digital - German

Samsara Remote - UK Posted 2026-11-06

This listing's locations Remote - UK

Workplace Remote

Department: Renewals

About the role:

Renewals are the core of a SaaS company's revenue. You own renewal targets for Samsara's Digital Mid-Market segment: setting customers up for success while maximising financial results. On every deal that means minimising attrition, locking in the best terms, spotting growth opportunities, feeding insights back to the business and closing 36-month renewals.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
• You enjoy working at high velocity:
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will:

• Own 60+ renewals per quarter from end-to-end and exceed sales targets
• Follow a structured scenario-based forecasting methodology
• Engage with customers to identify and mitigate renewal risk and drive platform adoption at scale
• Work cross-functionally with sales teams to solve problems and ensure a successful, smooth renewal
• Contribute to an exceptional team environment that motivates the team to perform at its best
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• Business fluency in German (spoken and written).
• 2+ years of full-cycle closing sales experience, ideally with mid-sized businesses in a high-transaction environment.
• A record of consistent quota over-achievement.
• Comfort in a fast-changing, high-growth environment.
• Empathy for customers and teammates, and strong organisation.
• Strong communication and presentation skills.
• Familiarity with Salesforce.

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .