Remote Forms Routing Specialist

Hrstalentsolutions

Huddersfield

Remote

GBP 33,000 - 36,000

Full time

2 days ago
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Job summary

Hrstalentsolutions is seeking a Form Destination Assistant for a remote, flexible role. You will classify incoming submissions by form type and topic, then forward or assign to the right queue according to clear employer instructions.

The job focuses on accurate destination and acknowledgement, not on evaluating form completeness. You will record uncertainties, provide concise rationale, and maintain proper routing for each submission throughout the process.

Qualifications

  • Office administration skills help with accurate records.
  • Customer service skills help with a clear acknowledgement.
  • No prior forms job required; full training provided.

Responsibilities

  • Identify the form type and topic chosen by the sender.
  • Match the form to the employer's routing description and forward to the correct queue.
  • Record uncertainty and ask for guidance when topics conflict.
  • Send an acknowledgement confirming receipt without promising resolution.
  • Flag duplicates or link repeated submissions per company process.

Skills

Office administration
Customer service

Job description

Hrstalentsolutions is seeking a Form Destination Assistant for a remote, flexible role. You will classify incoming submissions by form type and topic, then forward or assign to the right queue according to clear employer instructions.

The job focuses on accurate destination and acknowledgement, not on evaluating form completeness. You will record uncertainties, provide concise rationale, and maintain proper routing for each submission throughout the process.

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