Remote Forms Intake Specialist

Hrstalentsolutions; Liverpool; Remote; GBP 52,000 - 56,000; Full time

Benefits offered by this job

Remote work

Job summary

Hrstalentsolutions is seeking an Application Details Intake Assistant to join our remote team. You will review online forms, verify required fields and ensure submissions are complete before a reviewer sees them.

In this introductory role, you will record statuses, request missing information with clear messages, and link updates to the original submission. The position offers flexible hours and a pay of £51,675–£55,575 per year for full-time work.

Responsibilities

• You would first establish which form type it is and which checklist applies.
• You might compare the contact details against an attachment, check that required sections contain usable answers and make sure files are accessible.
• You would record the submission’s status accurately.
• If a detail is absent, you would ask for that detail using a suitable message.
• Once the missing information comes in, you would link it to the original submission rather than opening an unrelated new case.
• A good handoff says what was received and what remains outstanding.
• Confirm that the correct online form has been used for the type of request received.
• Check required fields for entries, using the employer’s checklist rather than personal judgement about the answer.
• Compare names, references and dates where two supplied items are meant to agree.
• Note a missing or unreadable attachment without declaring the whole request invalid.
• Send a specific request for information when the team’s process permits it.
• Update the intake status so colleagues can see whether the submission is pending or ready for review.
• Keep later replies attached to the original record.
• Flag a contradiction or question requiring a decision to an authorised colleague.

Job description

Hrstalentsolutions is seeking an Application Details Intake Assistant to join our remote team. You will review online forms, verify required fields and ensure submissions are complete before a reviewer sees them.

In this introductory role, you will record statuses, request missing information with clear messages, and link updates to the original submission. The position offers flexible hours and a pay of £51,675–£55,575 per year for full-time work.