Remote Forms Routing Specialist

HRS Talent Solutions; Huddersfield; Remote; GBP 33,000 - 36,000; Full time

Job summary

HRS Talent Solutions is seeking a remote Customer Service Forms Routing Assistant to support organisations by routing online submissions to the correct queues. The role emphasizes accurate destination, proper acknowledgement, and minimal interpretation of form content.

Work is remote with either full-time or part-time hours. The pay is £24.00–£26.00 per hour, reflecting a focus on precise routing and adherence to established processes.

Qualifications

• No prior forms job required.
• You should be able to read a short description, follow a routing table and write an understandable note.

Responsibilities

• Identify form type and sender's chosen topic, then assign to the corresponding online queue.
• Provide a clear acknowledgement without altering the original request.
• Flag duplicates or link them according to the company process.
• Record the destination and current status after routing.

Skills

Form routing

Customer service

Job description

HRS Talent Solutions is seeking a remote Customer Service Forms Routing Assistant to support organisations by routing online submissions to the correct queues. The role emphasizes accurate destination, proper acknowledgement, and minimal interpretation of form content.

Work is remote with either full-time or part-time hours. The pay is £24.00–£26.00 per hour, reflecting a focus on precise routing and adherence to established processes.