Remote-First Onboarding Project Manager

iamproperty Group; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Private counselling and wellbeing

Healthcare plan

Wellbeing allowance

Working elsewhere policy

Annual leave buy/sell

Job summary

iamproperty is seeking an Onboarding Project Manager to lead customer onboarding projects from handover to go-live, coordinating internal teams and customers to keep delivery on track. You’ll manage plans, milestones, and risks while supporting customers through early-life stages of the service.

The role emphasizes proactive problem solving, excellent communication, and the ability to facilitate productive meetings across multiple teams within a remote-friendly UK environment.

Qualifications

• Experience managing software implementations or onboarding projects.
• Strong organisational and multitasking ability.
• Excellent communication and stakeholder management.
• Experience coordinating multiple teams.
• Proactive problem solving and delivery mindset.
• Confident in facilitating meetings and driving actions.
• Familiar with project management tools and methodologies.

Responsibilities

• Managing customer onboarding projects from initial handover through to implementation, go-live and transition into business as usual.
• Acting as the primary contact for customers throughout their onboarding journey.
• Developing and maintaining project plans, timelines and key milestones.
• Coordinating internal teams and customer stakeholders to keep delivery on track.
• Identifying and managing risks, issues and dependencies.
• Leading project meetings, readiness reviews and progress updates.
• Supporting customers through go-live and early-life support activities.
• Capturing feedback and identifying opportunities to improve the onboarding experience.

Skills

Project management

Stakeholder management

Communication

Organization

Meeting facilitation

Risk & issues management

Tools

PM tools

Job description

iamproperty is seeking an Onboarding Project Manager to lead customer onboarding projects from handover to go-live, coordinating internal teams and customers to keep delivery on track. You’ll manage plans, milestones, and risks while supporting customers through early-life stages of the service.

The role emphasizes proactive problem solving, excellent communication, and the ability to facilitate productive meetings across multiple teams within a remote-friendly UK environment.