Remote Customer Support Specialist for Takeout & Restaurants

ServeMate Orders

United Kingdom

Remoto

GBP 18.000 - 28.000

Tempo pieno

14 giorni+

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Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

Full training on ServeMate platform

Work from home

Grow with us

Descrizione del lavoro

ServeMate Orders is hiring a customer support specialist to assist takeaway and restaurant owners from home. You will answer questions via phone, live chat, WhatsApp and support tickets, helping shops with till systems, online ordering, kiosks, kitchen screens and printers.

Training on the ServeMate platform is provided, and you can work from home with flexible hours. Ideal candidates are quick and confident on a computer, patient communicators, and organized enough to handle multiple chats at

Competenze

Experience using a computer confidently and quickly.
Clear, patient communication with customers.
Organised enough to handle multiple chats at once.
A quiet place to work from home with reliable internet.

Mansioni

Answer customer questions by phone, live chat, WhatsApp and support tickets.
Help shops with till, online ordering, kiosks, kitchen screens, TV menus and printers.
Walk new customers through getting set up.
Log problems clearly and pass technical issues to the right person.
Help keep our help centre guides up to date with what customers are asking.