Remote CRM Manager — Dynamics 365, Data & Change Lead

Nichols Digital Ltd; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company in the United Kingdom is seeking a CRM Officer to manage their Dynamics365 CRM system. This role requires current commercial experience with Dynamics365 and focuses on ensuring data management and compliance with GDPR standards. The successful candidate will act as the CRM product manager, coordinating with cross-functional teams and managing the change request process to enhance fundraising and digital strategies. This position allows for considerable remote work alongside infrequent travel.

Qualifications

• Proven experience managing CRM systems, specifically Dynamics365.
• Ability to collaborate with cross-functional teams.
• Strong understanding of data compliance and financial management.

Responsibilities

• Manage the CRM to ensure effective data management.
• Implement compliance processes for GDPR and data integrity.
• Coordinate Change Request processes and liaise with teams.

Skills

Current commercial experience with Dynamics365

Data management

GDPR compliance

Stakeholder collaboration

Training and guidance provision

Tools

Dynamics365

Job description

A leading technology company in the United Kingdom is seeking a CRM Officer to manage their Dynamics365 CRM system. This role requires current commercial experience with Dynamics365 and focuses on ensuring data management and compliance with GDPR standards. The successful candidate will act as the CRM product manager, coordinating with cross-functional teams and managing the change request process to enhance fundraising and digital strategies. This position allows for considerable remote work alongside infrequent travel.