Global CRM Lead: Dynamics 365 Rollout & Adoption

PIE Recruitment; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

A global data insights company is seeking a Head of CRM to lead the implementation of Dynamics 365 CRM. This role involves simplifying business processes and driving user adoption across teams. The ideal candidate will have strong stakeholder management skills and experience in fast-paced environments. A competitive salary of £80–110k plus benefits is offered for this full-time position based in North West London, with a hybrid work model.

Qualifications

• Proven experience leading CRM implementations.
• Ability to work in fast-moving environments.
• Strong background in stakeholder engagement.

Responsibilities

• Lead Dynamics 365 CRM implementation across global teams.
• Simplify pricing and quoting processes.
• Drive user adoption through coaching and engagement.

Skills

Stakeholder management

Communication skills

Problem-solving

Tools

Dynamics 365

Job description

A global data insights company is seeking a Head of CRM to lead the implementation of Dynamics 365 CRM. This role involves simplifying business processes and driving user adoption across teams. The ideal candidate will have strong stakeholder management skills and experience in fast-paced environments. A competitive salary of £80–110k plus benefits is offered for this full-time position based in North West London, with a hybrid work model.