CRM Lead (Dynamics 365) — Data & Change Mgmt, Remote

Nichols Digital Ltd; Snetterton; Remote; GBP 35,000 - 50,000; Full time

Job summary

A technology firm is seeking a CRM Officer to manage Dynamics365 and ensure data quality and compliance. This position involves overseeing the Change Request process, collaborating across teams, and requires current experience with Dynamics365. The role is primarily remote, with occasional travel to Norfolk. Ideal candidates should have strong data management skills and the ability to build relationships across departments.

Qualifications

• Must have current/recent commercial experience with Dynamics365.
• Proficiency in data management processes and workflows.
• Experience with CRM product management.

Responsibilities

• Manage the business CRM and ensure effective data management.
• Liaise with charity teams and provide CRM inductions.
• Oversee the Change Request process for CRM.

Skills

Dynamics365 (D365)

Data Management

Financial Compliance

GDPR Compliance

Job description

A technology firm is seeking a CRM Officer to manage Dynamics365 and ensure data quality and compliance. This position involves overseeing the Change Request process, collaborating across teams, and requires current experience with Dynamics365. The role is primarily remote, with occasional travel to Norfolk. Ideal candidates should have strong data management skills and the ability to build relationships across departments.