Dynamics 365 Lead - Remote UK/EMEA

Digital Waffle; United Kingdom; Remote; GBP 65,000 - 80,000; Full time

Job summary

An international organization is seeking an experienced Dynamics 365 Manager for a fully remote role in the UK. This position involves leading CRM technology and digital processes, acting as the IT contact for commercial teams across EMEA. You will oversee the performance of Microsoft Dynamics 365 CE and lead CRM projects while ensuring user adoption and best practices. Ideal candidates have over 10 years of IT experience and strong communication skills, along with a background in CRM design and Power Platform tools.

Qualifications

• 10+ years of progressive IT experience with hands-on exposure to Microsoft Dynamics 365 CE.
• Strong background in CRM functional design, configuration, and solution delivery.
• Experience with Azure integrations.

Responsibilities

• Act as the main IT representative for UK/EMEA stakeholders.
• Oversee the configuration and performance of Microsoft Dynamics 365 CE.
• Lead small to mid-size CRM projects from requirements through go-live.

Skills

Microsoft Dynamics 365 CE

Power Platform (Power Automate, Power Apps, Power BI)

CRM functional design

Exceptional communication skills

Job description

An international organization is seeking an experienced Dynamics 365 Manager for a fully remote role in the UK. This position involves leading CRM technology and digital processes, acting as the IT contact for commercial teams across EMEA. You will oversee the performance of Microsoft Dynamics 365 CE and lead CRM projects while ensuring user adoption and best practices. Ideal candidates have over 10 years of IT experience and strong communication skills, along with a background in CRM design and Power Platform tools.