Remote Client Growth & Sustainability Lead

You. Smart. Thing. Limited; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Pension

Private healthcare

Annual profit-share-based bonus

Employee share option scheme

Flexible working from home

Job summary

You. Smart. Thing. Limited is looking for a Client Development Manager in Birmingham. In this role, you will support clients in enhancing engagement with travel assistants and achieving business objectives including net zero targets. You will manage client communication, support onboarding, and oversee projects using tools like HubSpot and Jira.

The ideal candidate will have at least 1 year of relevant experience, a degree or equivalent, and a strong focus on building relationships while being analytical and data-driven.

Qualifications

• At least 1 year of relevant experience in a client-facing role.
• Able to work in a fast-paced environment with flexibility.
• Demonstrable passion for environmental sustainability.

Responsibilities

• Serve as the main point of contact for a portfolio of clients.
• Monitor and raise engagement levels of client deployments.
• Gather and analyse client feedback and usage metrics.

Skills

Client relationship management

Project management

Analytical mindset

Communication skills

Proficiency with office software

Education

Degree qualification or equivalent

Tools

HubSpot

Jira

Atlassian Service Desk

Job description

You. Smart. Thing. Limited is looking for a Client Development Manager in Birmingham. In this role, you will support clients in enhancing engagement with travel assistants and achieving business objectives including net zero targets. You will manage client communication, support onboarding, and oversee projects using tools like HubSpot and Jira.

The ideal candidate will have at least 1 year of relevant experience, a degree or equivalent, and a strong focus on building relationships while being analytical and data-driven.