Remote Banking Advisor — Customer Care Specialist

The Elitejob; United Kingdom; Remote; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Fully remote position with equipment provided

Competitive hourly rate plus performance-based incentives

Paid training and development opportunities

Career advancement within a global partner

Employee assistance program

Holiday pay and pension contributions

Job summary

A leading service provider is hiring Remote Call Center Banking Advisors to support a top UK financial institution. In this fully remote role, you'll assist banking customers, resolving inquiries and promoting services. Candidates should have at least one year of experience in customer service, excellent communication skills, and be tech-savvy. Enjoy flexible schedules and opportunities for career advancement while working from home.

Qualifications

• Minimum of 1 year experience in customer service or call center role.
• Experience handling confidential information.
• Familiarity with banking products is advantageous.

Responsibilities

• Handle inbound calls with professionalism and empathy.
• Assist clients with account inquiries and transactions.
• Resolve customer issues efficiently.

Skills

Excellent verbal and written communication skills

Strong customer service orientation

Ability to multitask

Tech-savvy

Fluent in English

Job description

A leading service provider is hiring Remote Call Center Banking Advisors to support a top UK financial institution. In this fully remote role, you'll assist banking customers, resolving inquiries and promoting services. Candidates should have at least one year of experience in customer service, excellent communication skills, and be tech-savvy. Enjoy flexible schedules and opportunities for career advancement while working from home.