Remote Travel Customer Advisor – Booking & Support

Getaway Travel Agency; Manchester; Remote; GBP 25,000 - 35,000; Full time

Benefits offered by this job

100% remote work

Opportunities for growth

Travel perks and discounts

Ongoing training

Job summary

A travel agency based in the United Kingdom seeks a Travel Customer Representative to support clients throughout their travel journey. The candidate will respond to inquiries, assist with bookings, and ensure exceptional service. The role is fully remote, offering flexible scheduling, travel perks, and opportunities for growth. Ideal applicants should have strong customer service skills and a passion for travel. Join us and start your journey in creating memorable experiences for others.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience in travel or hospitality.
• Organized and dependable with high attention to detail.
• Comfortable with technology and quick to learn systems.
• Passion for travel and helping others plan experiences.

Responsibilities

• Respond promptly to client inquiries via various platforms.
• Assist with travel bookings and special requests.
• Provide accurate information about destinations.
• Follow up with clients to confirm trip satisfaction.
• Handle complaints with empathy and problem-solving.

Skills

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Job description

A travel agency based in the United Kingdom seeks a Travel Customer Representative to support clients throughout their travel journey. The candidate will respond to inquiries, assist with bookings, and ensure exceptional service. The role is fully remote, offering flexible scheduling, travel perks, and opportunities for growth. Ideal applicants should have strong customer service skills and a passion for travel. Join us and start your journey in creating memorable experiences for others.