Remote Account & Project Coordinator

Inspired Thinking Group; Nottingham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Work from home

25 days holidays

Wellbeing program

Tech empowerment

Discounts

Enhanced sick pay

Health insurance

Referral program

Welcome packs

Job summary

Inspired Thinking Group in Nottingham is seeking a proactive project support professional to centralise client inquiries and ensure briefs are captured, scheduled and delivered on time. Youll provide admin and system support for project management tasks, coordinate timelines and liaise with account managers, client teams and internal colleagues to deliver exceptional service.

With strong customer service, attention to detail and the ability to stay calm under pressure in a fast-paced

Responsibilities

• Youll play a vital role in supporting one of our key clients. Youll be a central point of contact helping to ensure all queries are managed efficiently and professionally
• Youll support the team with a main project brief, making sure the project is accurately captured, scheduled and delivered on time. Over time, youll be up-skilled to act as support across various other briefs, building your knowledge and confidence to handle them independently
• Your day-to-day will also include providing admin and system support for project management tasks. Alongside this, youll be managing briefs, coordinating timelines and working with account managers, client teams and internal teams to deliver exceptional customer service
• Quality control checks and compiling reports will also form part of your role, helping to maintain high standards and support strategic decision-making
• Efficiently manage data, artwork and print briefs using our cutting-edge technology
• Validating information supplied by the client to ensure accuracy of briefing
• Act as the primary point of contact for projects, managing this end to end
• Stay on top of Work In Progress (WIP) management, ensuring timely project progression
• Handle invoicing and month-end tasks efficiently
• Addressing client needs / concerns as quickly and effectively as possible, to develop and maintain strong relationships
• Provide support on content and production work within the team
• Stock Management and reporting
• Holiday cover for AM6s

Job description

Inspired Thinking Group in Nottingham is seeking a proactive project support professional to centralise client inquiries and ensure briefs are captured, scheduled and delivered on time. Youll provide admin and system support for project management tasks, coordinate timelines and liaise with account managers, client teams and internal colleagues to deliver exceptional service.

With strong customer service, attention to detail and the ability to stay calm under pressure in a fast-paced