Relocation Consultant (Part-Time) London

Relocity; Greater London; Hybrid; GBP 100,000 - 125,000; Part time

Job summary

A global mobility firm seeks a Part-Time Personal Host (Relocation Consultant) to assist clients with relocation to London. This role offers 60-70% remote work with responsibilities including guiding clients, managing logistics, and providing local insights. The ideal candidate will have extensive knowledge of the London rental market and excellent interpersonal skills. A commitment to at least 20 hours per week is required along with proficiency in tech tools. Competitive pay starts at £22.41 per hour.

Qualifications

• Must have the legal right to work in the UK.
• Must have at least 5 years of residency in London with extensive knowledge of the local rental market.
• Able to commit to a minimum of 20 hours per week.

Responsibilities

• Guide clients through every stage of the relocation process.
• Provide expert guidance on neighborhoods, transportation, and local culture.
• Efficiently manage multiple relocations at various stages.

Skills

Exceptional interpersonal skills

Strong project management

Problem-solving abilities

Tech fluency

Customer service orientation

Tools

Microsoft Office

Google GSuite

CRM systems

Job description

Relocity is reimagining the global mobility experience. We enable enterprises to attract retain and engage talent globally through our unique blend of mobility software solutions and high-touch destination services. Our personalized digital transferee experience accommodates all mobile talent and is enabled by our AI-driven native mobile app and workforce mobility platform. Our core values drive us to focus on our customers innovation integrity and excellence. Relocity serves thousands of cities across the United States Europe and Asia. Learn more at .

What Youll Do

As a Part-Time Personal Host (Relocation Consultant) you will be a trusted partner to our clients and their employees guiding them through every stage of the relocation process. From coordinating their move and ensuring a smooth transition to handling key logistical details with a white-glove approach you will provide high-touch support to help them feel at home in their new city.

This role is primarily remote (60-70%) with the remaining 30-40% dedicated to in-person client support throughout the city. While youll have the freedom to manage your time you will be expected to align your schedule within the companys flexible work policies to ensure youre available for your clients when they need you.

Success in this role requires deep local expertise exceptional interpersonal skills and a passion for helping others navigate life changes. Strong project management calendar coordination problem-solving abilities and tech fluency are also fundamental to delivering a seamless experience.

How Youll Do It

• Develop strong relationships with relocating employees by understanding their unique needs preferences and concerns throughout the relocation process.
• Provide expert guidance on the citys neighborhoods transportation options and local culture to help employees make informed decisions.
• Conduct in-depth housing research including rental market trends school ratings commute times and neighborhood suitability based on client preferences.
• Offer school support as needed by presenting both public and private options based on the destination and assist with school viewings and the admission process whenever possible.
• Assist with essential services such as conversion of drivers license banking setup and other logistical requirements to ensure a smooth transition.
• Support and guide relocating employees through the process of complying with local regulations in the host country including but not limited to townhall registration obtaining social ID numbers and registering for tax purposes.
• Curate personalized recommendations for social cultural and lifestyle activities including restaurants networking events fitness centers and family-friendly venues.
• Gather and deliver customized information by conducting research leveraging local expertise and utilizing Relocitys proprietary software and GSuite products to create tailored client reports.
• Coordinate and lead area tours either in person or virtually providing firsthand insights into neighborhoods housing options and key amenities.
• Facilitate ongoing communication with relocating employees via phone email video calls or in-person meetings to address questions and provide timely updates.
• Serve as the primary point of contact throughout the entire relocation journey liaising between clients partners and vendors to ensure a seamless experience.
• Efficiently manage multiple relocations at various stages maintaining organization attention to detail and proactive follow-ups.
• Handle administrative responsibilities including updating client records documenting key interactions and ensuring all necessary tasks are completed in a timely manner.

What Past Experience and Current Skills Will Enable Your Success In This Role

• Must have the legal right to work in the UK
• Must have at least 5 years of residency in London with extensive knowledge of the local rental market education system and local registration processes
• Able to commit to a minimum of 20 hours per week
• Friendly outgoing personality strong customer service orientation and problem-solving abilities.
• Must be self-motivated with the ability to work independently and manage time effectively
• Prior personal relocation or moving assistance experience is preferred but not required

Education and/or Technology Requirement

• Extensive experience with technology tools such as Microsoft Office Google GSuite and CRM systems
• Must have a laptop smartphone and reliable internet connection

Language Skills

• Ability to read and interpret documents such as contracts safety rules operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of an organization

Pay Range: 22.41 - 24.23

Relocity is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race color religion/creed national origin gender or sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by Federal or State law or local ordinance. Relocity will only employ those who are legally authorized to work.