Relief Security Officer

Anchor Group Services; Purston Jaglin; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Access to Anchor Academy

SIA and First Aid training at discount

Auto Enrolment Pension

Cycle to Work Scheme

Full uniform provided

Employee Assistance Programme

Hospital Saturday Fund

Rewards and Recognition

Job summary

Anchor Group Services is seeking a Relief Security Officer for GSF Car Parts Wolverhampton. The role involves patrolling, monitoring and incident response to maintain a safe environment for staff and visitors, with duties covering reporting, evidence gathering, and liaison with management.

You must possess a valid SIA frontline licence (DS or SG) and have a full 5-year checkable history. You will work on a relief basis, covering shifts as required, including a variety of hours.

Qualifications

• Essential: Full 5-year employment checkable history.
• Essential: Valid frontline SIA licence DS or SG.
• Customer service experience and confidence to handle conflict in a correct manner.
• Flexible to meet the job requirements.
• Excellent communication skills both written and verbal.
• Smart appearance and be well-groomed.
• Reliable and punctual.
• High level of enthusiasm and passion.
• Ability to work in a fast-moving environment.

Responsibilities

• Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures.
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents.
• Completing reports by recording observations, information, occurrences, and surveillance activities.
• Maintaining organisation's stability and reputation by complying with legal requirements.
• Contributing to team effort by accomplishing related results as needed.
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service.
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action.
• Maintaining professional conduct at all times.

Skills

Customer service

Communication skills

Punctuality

Job description

Job Role: Relief Security Officer

Working Hours: Zero hours

Pay: £13.10 per hour

Location: GSF Car Parts Wolverhampton - Gravelly Way, Four Ashes, Wolverhampton, WV10 7GW

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our team at GSF Car Parts in Wolverhampton as a Relief Security Officer.

You will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.

As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts.

The successful candidate must have a valid SIA Door Supervisor (DS) or Security Guarding (SG) Licence as a minimum.

Duties Include

• Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Requirements

• Essential: Full 5-year employment checkable history
• Essential: Valid frontline SIA licence DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Other companies may call this role: Multi-Site Officer, Security Specialist, Security Operative, Security Enforcement Officer, SIA Security Officer, Regional Security Officer

Within commuting distance of: Birmingham, Stoke On Trent, Wolverhampton, Burton On Trent, Cannock, Stafford