Relief Security Officer — Flexible Shifts & Training

Anchor Group Services; Purston Jaglin; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Access to Anchor Academy

SIA and First Aid training at discount

Auto Enrolment Pension

Cycle to Work Scheme

Full uniform provided

Employee Assistance Programme

Hospital Saturday Fund

Rewards and Recognition

Job summary

Anchor Group Services is seeking a Relief Security Officer for GSF Car Parts Wolverhampton. The role involves patrolling, monitoring and incident response to maintain a safe environment for staff and visitors, with duties covering reporting, evidence gathering, and liaison with management.

You must possess a valid SIA frontline licence (DS or SG) and have a full 5-year checkable history. You will work on a relief basis, covering shifts as required, including a variety of hours.

Qualifications

• Essential: Full 5-year employment checkable history.
• Essential: Valid frontline SIA licence DS or SG.
• Customer service experience and confidence to handle conflict in a correct manner.
• Flexible to meet the job requirements.
• Excellent communication skills both written and verbal.
• Smart appearance and be well-groomed.
• Reliable and punctual.
• High level of enthusiasm and passion.
• Ability to work in a fast-moving environment.

Responsibilities

• Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures.
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents.
• Completing reports by recording observations, information, occurrences, and surveillance activities.
• Maintaining organisation's stability and reputation by complying with legal requirements.
• Contributing to team effort by accomplishing related results as needed.
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service.
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action.
• Maintaining professional conduct at all times.

Skills

Customer service

Communication skills

Punctuality

Job description

Anchor Group Services is seeking a Relief Security Officer for GSF Car Parts Wolverhampton. The role involves patrolling, monitoring and incident response to maintain a safe environment for staff and visitors, with duties covering reporting, evidence gathering, and liaison with management.

You must possess a valid SIA frontline licence (DS or SG) and have a full 5-year checkable history. You will work on a relief basis, covering shifts as required, including a variety of hours.