Relief Security Officer

Anchor Group Services; Gloucester; Vor Ort; GBP 16.000 - 23.000; Teilzeit

Benefits dieser Stelle

Free on-site parking

Anchor Academy access

Cycle to Work Scheme

Auto Enrolment Pension

Employee Assistance Programme 24/7

Discounted training courses

Zusammenfassung

Anchor Group Services is seeking a Relief Security Officer to patrol Gloucester Quays and ensure a safe environment for visitors and staff. You will respond to incidents, liaise with management, and maintain clear records while upholding security standards.

The role requires a valid SIA Door Supervisor Licence; CCTV licence is preferred. Flexible shifts across days, nights and weekends are included with a comprehensive benefits package via Anchor Academy.

Qualifikationen

• SIA Door Supervisor Licence is essential.
• CCTV Licence is preferred.
• Full 5-year employment history checkable is essential.
• Strong customer service and conflict handling abilities.
• Flexible to cover shifts including days, nights and weekends.
• Smart appearance and professional conduct.

Aufgaben

• Patrol the shopping centre to maintain safety and security.
• Respond to incidents and liaise with public and management.
• Maintain accurate incident records and reports.
• Cover flexible shifts including nights and weekends.
• Provide first-line customer service on site.

Kenntnisse

SIA Door Supervisor Licence

Customer service experience

Excellent communication skills

Flexible to meet job requirements

Reliable and punctual

Ausbildung

Full 5-year employment history

Jobbeschreibung

Relief Security Officer

Gloucester, United Kingdom | Posted on 12/10/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: ReliefSecurity Officer

WorkingHours: Zero hours

Pay: £14.45 per hour

Reportingto: Operations Manager

Overview

An excitingopportunity has arisen at Anchor Group Services, for an experienced security officer to join our established security team based at Gloucester Quays as a Relief Security Officer.

You will be responsible for conducting regular patrolsthroughout the shopping centre, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential.

As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes a variety of days, nights, evenings, and weekend shifts.

The successful candidate must hold a valid SIA Door Supervisor (DS) Licence as a minimum requirement. A CCTV Licence is desirable but not essential.

Dutiesinclude:

• Protecting theclient’s property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI’s) andsite-specific procedures
• Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures
• Preventingand escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents
• Operatingand monitoring site CCTV equipment
• Completingreports by recording observations, information, occurrences, and surveillanceactivities
• Maintainingorganisation's stability and reputation by complying with legal requirements
• Contributingto team effort by accomplishing related results as needed
• Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service
• Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action
• Maintainingprofessional conduct at all times
  

Requirements

• Valid SIA Door Supervisor (DS) Licence - ESSENTIAL
  
• Valid CCTV Licence - PREFFERED
  
• Full 5-year employment checkable history - ESSENTIAL
• Customer service experience and confidence to handleconflict in a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  
• Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy
  
• Access to SIA andFirst Aid training at discounted rates, with financial support available
  
• Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment)
  
• Stream -access to pay as you earn it
  
• Cycle to WorkScheme Available
  
• Full uniformprovided
• Free EmployeeAssistance Programme 24/7 including access to counselling
  
• HospitalSaturday Fund
  
• Reward andRecognition awards
  
• Free on-site parking
  

Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer

Within commuting distance of: Gloucester,Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangotsfield, Kingswood, Castle Combe, Chepstow.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.