Relationship Manager – Lettings & Property Care

Kinleigh Limited.; Wimbledon; Remote; GBP 32,000 - 52,000; Full time

Job summary

KFH in Wimbledon is seeking a Relationship Manager to join the Lettings Management team. You will be the main contact for landlords and tenants, ensuring properties meet legal obligations while delivering excellent service.

You will manage a portfolio, coordinate maintenance, handle tenancy issues and safety checks, and drive compliant practices. The role rewards proactive, organised professionals who communicate clearly and work well with contractors and the wider team.

Qualifications

• Proven track record in property management or similar client-facing role.
• Experience managing contractors and resolving issues.
• Strong communication skills across written, verbal, and phone.
• CRM system experience.
• Proactive, organised and detail-oriented.
• Ability to build trust, collaborate and stay resilient under pressure.

Responsibilities

• Be the main contact for landlords and tenants, ensuring contractual obligations are met.
• Manage a portfolio of properties, coordinate maintenance and inspections.
• Resolve tenancy issues with professionalism and efficiency.
• Oversee safety checks and compliance documentation.
• Coordinate contractor appointments and communications.
• Support team collaboration and service excellence.

Skills

Property management

Client facing

Contractor management

Communication

Organisational skills

Trust building

Collaboration

Tools

CRM

Job description

KFH in Wimbledon is seeking a Relationship Manager to join the Lettings Management team. You will be the main contact for landlords and tenants, ensuring properties meet legal obligations while delivering excellent service.

You will manage a portfolio, coordinate maintenance, handle tenancy issues and safety checks, and drive compliant practices. The role rewards proactive, organised professionals who communicate clearly and work well with contractors and the wider team.