Lettings Relationship Manager – Property Portfolio

Kinleigh Limited.; Merton; On-site; GBP 32,000 - 46,000; Full time

Job summary

KFH in Wimbledon is seeking a Relationship Manager to join the Lettings Management team. You will be the main contact for landlords and tenants, ensuring properties meet obligations and delivering outstanding service.

You will manage a portfolio, coordinate maintenance, and resolve tenancy issues with professionalism and efficiency. Key duties include property visits, safety checks, contractor appointments, tenancy disputes, and supporting team service excellence.

Qualifications

• Experience in property management or client-facing roles.
• Experience coordinating contractors and resolving issues.
• Excellent written and verbal communication skills.
• Proficient with CRM systems.

Responsibilities

• Manage property visits and inspections.
• Coordinate safety checks and compliance documentation.
• Handle maintenance requests and contractor appointments.
• Resolve tenancy issues and deposit disputes.
• Oversee insurance claims and legal obligations.
• Support team collaboration and service excellence.

Skills

Property management

Contractor management

Communication skills

CRM experience

Organised

Client service

Tools

CRM software

Job description

KFH in Wimbledon is seeking a Relationship Manager to join the Lettings Management team. You will be the main contact for landlords and tenants, ensuring properties meet obligations and delivering outstanding service.

You will manage a portfolio, coordinate maintenance, and resolve tenancy issues with professionalism and efficiency. Key duties include property visits, safety checks, contractor appointments, tenancy disputes, and supporting team service excellence.