Property Manager

Kinleigh Limited.; Merton; On-site; GBP 32,000 - 46,000; Full time

Job summary

KFH in Wimbledon is seeking a Relationship Manager to join the Lettings Management team. You will be the main contact for landlords and tenants, ensuring properties meet obligations and delivering outstanding service.

You will manage a portfolio, coordinate maintenance, and resolve tenancy issues with professionalism and efficiency. Key duties include property visits, safety checks, contractor appointments, tenancy disputes, and supporting team service excellence.

Qualifications

• Experience in property management or client-facing roles.
• Experience coordinating contractors and resolving issues.
• Excellent written and verbal communication skills.
• Proficient with CRM systems.

Responsibilities

• Manage property visits and inspections.
• Coordinate safety checks and compliance documentation.
• Handle maintenance requests and contractor appointments.
• Resolve tenancy issues and deposit disputes.
• Oversee insurance claims and legal obligations.
• Support team collaboration and service excellence.

Skills

Property management

Contractor management

Communication skills

CRM experience

Organised

Client service

Tools

CRM software

Job description

At KFH we are looking for a Relationship Manager to join our Lettings Management team in Wimbledon.

Who are we?

At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services.

We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.

What’s the role?

As a Relationship Manager, you’ll be the key point of contact for landlords and tenants, ensuring properties under your care meet all legal and contractual obligations while delivering outstanding customer service.

You’ll manage a portfolio of properties, coordinate maintenance, and resolve tenancy issues with high standards of professionalism and efficiency.

Key tasks will involve:

• Managing property visits and inspections
• Coordinating safety checks and compliance documentation
• Handling maintenance requests and contractor appointments
• Resolving tenancy issues and deposit disputes
• Overseeing insurance claims and legal obligations
• Supporting team collaboration and service excellence

What can you bring to the role?

• A proven track record in property management or a similar client‑facing role
• Experience managing contractors and resolving issues effectively
• Strong communication skills – written, verbal, and over the phone
• CRM system experience
• A proactive, organised, and detail‑oriented approach
• The ability to build trust, work collaboratively, and stay resilient under pressure

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

KFH. People. We get it.