Relationship Manager - Events

LIPTON MEDIA; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global media business is seeking an outstanding Relationship Manager to engage high-profile VIP guests at international events. The role requires building targeted audiences, maintaining client relationships, and managing events. Candidates with experience in events, sales, or client services are encouraged to apply. This fast-paced position offers hybrid working with travel opportunities to locations like Monaco and Dubai.

Qualifications

• Experience in investor relations or audience development.
• Strong communication skills with B2B executives.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Develop and implement audience development strategies.
• Foster and maintain relationships with target clients.
• Manage onsite elements at events to enhance attendee experience.

Skills

Investor relations

Audience development

Client relationship management

B2B communication

Analytical skills

Problem-solving skills

Job description

Relationship Manager – Events

Global media business seeks an outstanding Relationship Manager to work with high‑profile VIP guests at a series of highly respected international events.

The role of the Audience Development Associate / Relationship Manager is to build, engage and sustain targeted audiences to fulfil demographics, overall attendance and support sales/revenue goals for our client’s events.

Hybrid working. The position is fast‑paced and demanding; you may work on up to five international events simultaneously, with travel to locations such as Monaco, Dubai, Miami, Singapore and others.

KEY ACCOUNTABILITIES

• Work with the Content team to develop and implement a tailored audience development strategy for each event, leveraging all platforms and touchpoints while conducting outreach and reporting on agreed metrics for success.
• Identify, foster and maintain personal relationships with target clients to develop key accounts and serve as the main point of contact for executives from target firms, ensuring periodic contact to build engagement, secure continued support and repeat attendance.
• Travel to events if required, manage onsite elements from registration to round‑table sessions, facilitate networking and support the onsite team to deliver a superior experience for all attendees; use in‑person events to solidify relationships and encourage repeat attendance.
• Assist in managing elements of events as required to support overall delivery and nurture key relationships, ensuring a smooth customer experience.

ESSENTIAL QUALIFICATIONS

• Investor relations or audience development experience – open to candidates from recruitment, sales, account management, client services and ideally events backgrounds.
• Experience working on the phone and face‑to‑face with executives in a B2B environment.
• Energy and focus to succeed in a high‑volume workday.
• Ability to communicate at all levels with a sound understanding of organisational goals and objectives.
• Analytical and problem‑solving skills; ability to use data from multiple sources to gain insights and help drive decisions.
• Track record of developing and maintaining strong relationships with senior‑level executives.
• Experience in a customer‑facing role in a fast‑paced environment.