Rehire Desk Operative

South West Tool Hire Company Ltd; West of England; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Friendly working environment

Full training

Career development opportunities

Competitive salary

Job summary

South West Tool Hire Company Ltd is seeking a motivated Rehire Desk Operative to join our busy team. You will manage daily rehire enquiries, source equipment from suppliers, and coordinate deliveries and collections with a focus on excellent customer service.

We value strong organisational skills, clear communication, and the ability to multitask under pressure. Experience with Syrinx is advantageous, and you will work both independently and as part of a supportive team in a fast-paced plant and

Qualifications

• Excellent organisational skills and attention to detail.
• Strong communication and customer service skills.
• Ability to multitask and prioritise workloads under pressure.
• A proactive attitude with strong problem-solving abilities.
• Confident telephone manner and good computer skills.
• Reliable team player who can also work independently.
• Experience using Syrinx hire management software would be advantageous.

Responsibilities

• Managing daily rehire enquiries and sourcing equipment from external suppliers.
• Obtaining competitive hire rates and negotiating with suppliers.
• Coordinating equipment deliveries, collections and off-hires.
• Liaising with customers, suppliers and internal departments to ensure smooth operations.
• Monitoring ongoing hires and chasing outstanding off-hires.
• Handling equipment breakdowns and resolving hire-related issues efficiently.
• Processing hire orders and maintaining accurate records on our hire management system.
• Building and maintaining strong relationships with customers and suppliers.
• Ensuring all enquiries are dealt with promptly and professionally.

Skills

Organisational skills

Communication skills

Multitasking

Problem-solving

Team player

Telephone manner

Computer literacy

Tools

Syrinx hire software

Job description

Salary: Competitive, dependent on experience

Join Our Team!

South West Tool Hire Company Ltd is looking for a motivated, organised and enthusiastic Rehire Desk Operative to join our busy team.

We are seeking someone who thrives in a fast-paced environment, has excellent communication skills and can confidently manage multiple enquiries while delivering outstanding customer service.

Key Responsibilities

• Managing daily rehire enquiries and sourcing equipment from external suppliers.
• Obtaining competitive hire rates and negotiating with suppliers.
• Coordinating equipment deliveries, collections and off-hires.
• Liaising with customers, suppliers and internal departments to ensure smooth operations.
• Monitoring ongoing hires and chasing outstanding off-hires.
• Handling equipment breakdowns and resolving hire-related issues efficiently.
• Processing hire orders and maintaining accurate records on our hire management system.
• Building and maintaining strong relationships with customers and suppliers.
• Ensuring all enquiries are dealt with promptly and professionally.

What We're Looking For

• Previous experience within the plant and tool hire industry is desirable but not essential.
• Excellent organisational skills and attention to detail.
• Strong communication and customer service skills.
• Ability to multitask and prioritise workloads under pressure.
• A proactive attitude with strong problem-solving abilities.
• Confident telephone manner and good computer skills.
• A reliable team player who can also work independently.
• Experience using Syrinx hire management software would be advantageous.

What We Offer

• A friendly and supportive working environment.
• Full training and ongoing support.
• Opportunities to develop your knowledge within the plant and tool hire industry.
• A varied and rewarding role within an established company.
• Competitive salary based on experience.

Interested in Joining Us?

If you're hardworking, enthusiastic and looking for your next opportunity, we'd love to hear from you!

Come and be part of a team that keeps the industry moving!