Registered Manager

Westbrook Care Ltd; Tandridge; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading care provider in Tandridge is seeking a dedicated Registered Manager to oversee high-quality supported living services for adults with autism and complex needs. You will ensure compliance with CQC regulations, lead a multidisciplinary team, and deliver person-centred care. The role requires strong leadership and communication skills and offers a competitive salary of £35,000 to £42,000 per annum, dependent on experience. Apply now for an opportunity to make a difference and join a supportive environment.

Benefits

Performance-related bonus

Enhanced annual leave

Ongoing CPD and leadership training

Opportunities for career progression

Qualifications

• In-depth understanding of CQC standards, safeguarding, MCA, DoLS and PBS principles.
• Previous experience as a Registered Manager or Deputy Manager within a supported living service.
• Experience managing service transitions, new registrations, or service turnarounds.

Responsibilities

• Oversee the delivery of safe, effective, person-centred care in accordance with regulations.
• Lead a multidisciplinary team to deliver tailored support.
• Ensure compliance with health and safety standards.

Skills

Leadership

Communication

Problem-solving

Emotional intelligence

Education

NVQ/QCF Level 5 Diploma in Leadership for Health & Social Care

Job description

We areseeking a dedicated and experienced Registered Manager to oversee ourhigh-quality supported living services for adults with autism, mental healthneeds, learning disabilities, and complex behaviours. You will be responsiblefor ensuring the delivery of safe, effective, person-centred care in accordancewith CQC regulations and best practice guidelines.

As theRegistered Manager, you will lead the service with integrity, drive andcompassion ensuring compliance, safeguarding, and quality standards areconsistently met or exceeded.

Main duties of the job

Key Responsibilities:

Regulatory and Compliance

Safeguarding and Risk Management

Staff Management and Development

Client Care and Family Engagement

About us

At Westbrook Care Ltd, we are more than just a provider of supported living services; we are a beacon of hope and a source of unwavering support for those often deemed hard to place. Our mission is to offer compassionate, specialised care for individuals with autism, mental illness, learning disabilities, and other complex needs.

• Competitivesalary (£35,000 to £42,000)
• Performance-relatedbonus
• Enhancedannual leave
• OngoingCPD and leadership training
• Opportunitiesfor career progression within a growing organisation

Job responsibilities

Job Title: RegisteredManager

Location: Surrey

Salary: £35,000 to £42,000 per annum (dependent on experience)

Hours: Full-Time, Permanent

Reports to: Director of Operations / Managing Director

Regulated Activity: Yes (CQC Registered Role)

About the Role

We areseeking a dedicated and experienced Registered Manager to oversee ourhigh-quality supported living services for adults with autism, mental healthneeds, learning disabilities, and complex behaviours. You will be responsiblefor ensuring the delivery of safe, effective, person-centred care in accordancewith CQC regulations and best practice guidelines.

As theRegistered Manager, you will lead the service with integrity, drive andcompassionensuring compliance, safeguarding, and quality standards areconsistently met or exceeded.

Key Responsibilities

Regulatory and Compliance

• Hold and maintain registration with theCare Quality Commission (CQC).
• Ensure full compliance with the Healthand Social Care Act 2008 (Regulated Activities) Regulations 2014 andassociated guidance.
• Prepare for and lead on CQC inspectionsand maintain a rating of Good or Outstanding.
• Maintain up-to-date knowledge oflegislative, regulatory and policy developments relevant to the service.

ServiceLeadership

• Lead and manage a multidisciplinary teamto deliver person-centred support tailored to individual needs andoutcomes.
• Promote a culture of openness,accountability, and continuous improvement.
• Ensure that services are responsive,inclusive, and adaptable to client needs.
• Monitor and evaluate service deliveryagainst agreed KPIs and quality standards.
• Act as the Designated Safeguarding Leadfor the service.
• Ensure timely reporting and robustmanagement of safeguarding concerns, incidents, and complaints.
• Conduct regular risk assessments andimplement appropriate control measures.

StaffManagement and Development

• Recruit, supervise and develop staff,ensuring full compliance with safer recruitment practices.
• Deliver staff supervisions, appraisals,and performance management.
• Identify training needs and ensure theworkforce is skilled, supported, and compliant with mandatoryrequirements.
• Promote a culture of learning, reflectivepractice, and professional development.

Client Careand Family Engagement

• Oversee assessments, support planning,reviews and transitions in partnership with clients, families, andprofessionals.
• Ensure support is outcome-focused,strengths-based and promotes independence.
• Build trusting relationships withfamilies, commissioners and external professionals.
• Previousexperience as a Registered Manager or Deputy Manager within a supportedliving or similar service.
• NVQ/QCFLevel 5 Diploma in Leadership for Health & Social Care (orequivalent).
• In-depthunderstanding of CQC standards, safeguarding, MCA, DoLS and PBSprinciples.
• Strongleadership, communication, and problem-solving skills.
• Abilityto lead with professionalism, emotional intelligence, and ethicalintegrity.
• FullUK driving licence and access to own vehicle.
• Experiencesupporting individuals with autism, challenging behaviour, or forensicbackgrounds.
• Experiencemanaging service transitions, new registrations, or service turnarounds.
• Workingknowledge of Positive Behaviour Support (PBS), Active Support, ortrauma-informed care.
• Competitivesalary (£35,000 to £42,000)
• Performance-relatedbonus
• Enhancedannual leave
• OngoingCPD and leadership training
• Opportunitiesfor career progression within a growing organisation

How to Apply

Please send your CVand a covering letter detailing your suitability for the role to: [e-mail]

Person Specification

Additional Criteria

• In-depth understanding of CQC standards, safeguarding, MCA, DoLS and PBS principles.
• Strong leadership, communication, and problem-solving skills.
• Ability to lead with professionalism, emotional intelligence, and ethical integrity.
• Full UK driving licence and access to own vehicle.
• Working knowledge of Positive Behaviour Support (PBS), Active Support, or trauma-informed care.

Qualifications

• NVQ/QCF Level 5 Diploma in Leadership for Health & Social Care (or equivalent).

Experience

• Previous experience as a Registered Manager or Deputy Manager within a supported living or similar service.
• Experience supporting individuals with autism, challenging behaviour, or forensic backgrounds.
• Experience managing service transitions, new registrations, or service turnarounds.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceSalary: £35,000 to £42,000 per annum (dependent on experience)