Registered Manager

Right at Home UK; Oxford; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Competitive salary up to £45,000

Generous performance bonus

Pension scheme

20 days holiday + bank holidays

National network & MD guidance

Job summary

Right at Home Oxford is seeking a Registered Manager to lead care and office teams, maintaining Outstanding standards while growing the service. You’ll coach, develop and mentor staff, recruit effectively and ensure reliable care calls.

With a strong commercial mindset and full right to work in the UK, you will drive performance, governance and community trust while reporting to Directors and participating in on-call duties.

Qualifications

• Proven leadership and management experience in the care sector, with a track record of building and motivating high-performing teams.
• A professional, disciplined and consistent approach, with the organisation and attention to detail to keep standards high every day.
• NVQ Level 4 (RMA) or QCF Level 5 in Health & Social Care, or working towards it.
• A strong understanding of CQC requirements, especially what it takes to achieve and maintain Outstanding.
• Excellent people skills: you communicate clearly, handle difficult conversations well and get the best out of others.
• Commercial awareness and a business development mindset.
• Full right to work in the UK.
• A full UK/EU driving licence.

Responsibilities

• Lead, motivate and inspire the care and office teams, creating a culture where people feel valued, supported and proud of their work.
• Set clear expectations and apply them fairly and consistently across the whole team.
• Coach and develop your team through training, induction, supervision and ongoing professional development.
• Lead recruitment and retention of Care Assistants, building a stable, skilled and committed workforce.
• Maintain and build on our Outstanding CQC rating through strong compliance, quality assurance and continuous improvement.
• Oversee rotas to make sure every care call is covered reliably.
• Carry out client reviews, audits, surveys, risk assessments and support plans.
• Keep staff and clients safe through robust health and safety practice.
• Review processes and introduce improvements that make a real difference.
• Drive sustainable business growth in line with company targets, and report KPIs and performance to the Directors.
• Take part in the on-call rota.

Skills

Leadership

Management

Communication

Commercial awareness

People management

Education

NVQ Level 4 (RMA) or QCF Level 5 in Health & Social Care

Job description

Registered Manager – Right at Home Oxford
Up to £45,000 plus a generous performance bonus | Full time | Oxford

Lead an Outstanding team. Inspire them to go further.

Right at Home Oxford is proud to be rated Outstanding by the CQC. That rating belongs to our care and office teams, who help older adults and vulnerable people live safely, independently and happily in their own homes.

We're now looking for a strong manager and an inspiring leader to guide that team into its next chapter. You'll set the tone, bring out the best in people and lead by example, keeping our Outstanding standards high while taking the business on to new levels of growth.

If you're a professional, disciplined and consistent leader who gets things done, and people want to follow, we'd love to hear from you.

The leader we're looking for

You're a manager people trust and a leader they're motivated by. You're professional in everything you do, disciplined in how you run the service, and consistent in the standards you set and the way you treat people. Your team always knows where they stand with you. You're visible and approachable, and you hold high standards without losing warmth. You coach and develop your team, celebrate their successes and tackle challenges head-on. You're also commercially minded, comfortable with targets, and excited by the idea of growing a service without compromising on quality.

What you'll do

• Lead, motivate and inspire the care and office teams, creating a culture where people feel valued, supported and proud of their work.

• Set clear expectations and apply them fairly and consistently across the whole team.

• Coach and develop your team through training, induction, supervision and ongoing professional development.

• Lead recruitment and retention of Care Assistants, building a stable, skilled and committed workforce.

• Maintain and build on our Outstanding CQC rating through strong compliance, quality assurance and continuous improvement.

• Oversee rotas to make sure every care call is covered reliably.

• Carry out client reviews, audits, surveys, risk assessments and support plans.

• Keep staff and clients safe through robust health and safety practice.

• Review processes and introduce improvements that make a real difference.

• Drive sustainable business growth in line with company targets, and report KPIs and performance to the Directors.

• Take part in the on-call rota.

What you'll bring

• Proven leadership and management experience in the care sector, with a track record of building and motivating high-performing teams.

• A professional, disciplined and consistent approach, with the organisation and attention to detail to keep standards high every day.

• NVQ Level 4 (RMA) or QCF Level 5 in Health & Social Care, or working towards it.

• A strong understanding of CQC requirements, especially what it takes to achieve and maintain Outstanding.

• Excellent people skills: you communicate clearly, handle difficult conversations well and get the best out of others.

• Commercial awareness and a business development mindset.

• Full right to work in the UK.

• A full UK/EU driving licence.

Why join Right at Home Oxford?

• A competitive salary of up to £45,000, depending on experience.

• A generous performance-based bonus, to be discussed at interview.

• The chance to lead an Outstanding CQC-rated service.

• 20 days' holiday plus bank holidays.

• A pension scheme.

• Registered Manager peer support forums and a national network of colleagues.

• Hands‑on guidance from our Managing Directors and National Office.

Our culture

Our culture is at the heart of everything we do. We've built a warm, supportive and forward-thinking environment, where people learn from mistakes rather than being blamed for them, and where every team member feels valued, trusted and empowered. As our Registered Manager, you'll be the person who protects and strengthens that culture every day.

Grow with us

We're passionate about developing our people, and that includes you. You'll have access to professional development programmes, exceptional support and a national network of peers to help you reach your full potential.

Right at Home is an equal opportunities employer. We are committed to ensuring that no applicant receives less favourable treatment based on personal or protected characteristics.