Registered Manager - Southampton

Flexy Support Ltd; Southampton; On-site; GBP 36,000 - 44,000; Full time

Job summary

Flexy Support Ltd in Southampton is seeking an experienced Registered Manager to lead a growing domiciliary care service across Southampton and surrounding areas. This role focuses on person-centred care, dignity, independence and compassionate leadership.

You will drive CQC compliance, develop a committed team of care professionals, and build strong relationships with local authorities and NHS colleagues to achieve outstanding outcomes. The salary is £40,000 per annum.

Qualifications

• Previous experience as a Registered Manager within domiciliary care.
• Strong knowledge of CQC regulations and compliance.
• Experience managing care teams, coordinators, rotas, and service delivery.
• Proven ability to grow domiciliary care services while maintaining exceptional standards.
• Excellent leadership, organisational, and communication skills.
• Passionate about delivering truly person-centred care.
• Calm under pressure with a solutions-focused mindset.

Responsibilities

• Lead the daily operation of the domiciliary care service.
• Develop and mentor Care Coordinators, Supervisors, and Care Professionals.
• Maintain CQC compliance and regulatory standards.
• Oversee safeguarding, audits, care planning and quality assurance.
• Drive continuous improvement across the service.
• Manage budgets and service performance.
• Participate in on-call rota and ensure clear communication.

Skills

Registered Manager

CQC regulations

Leadership

Care teams

Safeguarding

Care planning

Quality assurance

NHS liaison

Business development

Communication

Job description

Location:Southampton & Surrounding Areas (including Winchester)

Salary:£40,000 per annum

Hours:Monday – Friday, 9:00am – 5:00pm (subject to the needs of the business)

Contract:Full Time | Permanent

Some leadership roles are about running a service.

This one is about helping people continue living the life they love.

We're looking for an experienced and passionateRegistered Managerto lead a growing domiciliary care service across Southampton and the surrounding areas. This is an exciting opportunity for someone who believes that exceptional care begins with strong leadership, compassionate teams, and putting people at the centre of everything they do.

You'll be joining a service committed to delivering flexible, personalised home care that enables people to remain safe, comfortable, and independent in the place they know best — their own home. The organisation prides itself on providing compassionate, tailored care while working closely with families, local authorities, and healthcare professionals to achieve the very best outcomes.

The Heart of the Role

As Registered Manager, you'll lead the day-to-day operation of the domiciliary care service, ensuring every client receives high-quality, person-centred care that promotes dignity, independence, and wellbeing.

You’ll inspire and develop a dedicated team of care professionals, creating a positive culture where people feel valued, supported, and motivated to deliver exceptional care every single day.

This is a role for someone who understands that home care is about far more than completing visits. It's about building relationships, reducing loneliness, supporting independence, and helping people continue enjoying life on their own terms.

What You'll Be Doing

Your role will combine leadership, compliance, operational management, and business development.

• Leading the daily operation of the domiciliary care service
• Inspiring and developing a team of Care Coordinators, Supervisors, and Care Professionals
• Creating a positive culture built around kindness, accountability, and high-quality care
• Ensuring every client receives safe, responsive, and personalised support

Compliance & Quality

• Maintaining full CQC compliance and regulatory standards
• Overseeing safeguarding, audits, care planning, and quality assurance
• Ensuring care plans and risk assessments are accurate, regularly reviewed, and tailored to individual needs
• Driving continuous improvement across the service

Team Development

• Recruiting, mentoring, and developing a compassionate and committed workforce
• Conducting supervisions, appraisals, competency assessments, and performance reviews
• Supporting staff wellbeing, retention, and professional development
• Creating an environment where people feel appreciated and empowered to succeed

Business Growth & Development

• Supporting the continued growth of the service across Southampton and surrounding areas
• Building strong relationships with local authorities, NHS professionals, commissioners, and private clients
• Supporting new care package assessments and successful onboarding
• Identifying opportunities to safely increase hours while maintaining outstanding quality

Operational Responsibilities

• Managing budgets and service performance
• Monitoring KPIs and driving operational excellence
• Participating in the on-call rota as part of the management team
• Ensuring excellent communication between clients, families, office staff, and care teams

What Makes This Service Different

This organisation believes that great care starts with listening.

Every care package is tailored around the individual, recognising that everyone has different routines, preferences, goals, and support needs. Whether someone requires companionship, personal care, dementia support, respite care, or more specialist home care, the aim is always the same — helping people maintain their independence while feeling respected, safe, and cared for.

The service also believes that outstanding care can only be delivered by outstanding people. That's why significant emphasis is placed on supporting staff, encouraging development, and creating a culture where everyone feels part of one team working towards the same goal.

Why This Role Matters

Behind every outstanding home care service is a leader who creates confidence, stability, and opportunity.

Someone who empowers their team to provide the highest standard of care.

Someone who ensures clients remain independent, respected, and supported to live life their way.

Your leadership won't simply manage a service.

It will help families feel reassured, staff feel inspired, and clients continue living safely and happily in the place they call home.

Requirements

What We're Looking For

We're looking for an experienced Registered Manager who combines strong operational knowledge with compassionate leadership.

You should have:

• Previous experience as a Registered Manager within domiciliary care
• A strong understanding of CQC regulations and compliance
• Experience managing care teams, coordinators, rotas, and service delivery
• Strong knowledge of safeguarding, care planning, audits, and quality assurance
• Experience developing relationships with local authorities, NHS professionals, and private clients
• A proven ability to grow domiciliary care services while maintaining exceptional standards
• Excellent leadership, organisational, and communication skills

You'll also be:

• Passionate about delivering truly person-centred care
• Calm under pressure and solutions-focused
• A supportive and approachable leader
• Commercially aware with a good understanding of service development
• Committed to achieving outstanding outcomes for both clients and staff

What You'll Receive

• £40,000 per annum
• Monday to Friday working pattern (9:00am – 5:00pm, subject to business needs)
• Participation in the management on-call rota
• The opportunity to lead and grow a developing domiciliary care service.
• Ongoing professional development and career progression
• A rewarding leadership role where you can genuinely make a difference every day.