Registered Manager

HTR Care Recruitment; Greater London; On-site; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Permanent full-time

Salary £38k-£40k

Senior leadership role

Lead specialist CQC service

Supportive management

Career development

Job summary

HTR Care Recruitment in Wembley seeks an experienced Registered Manager to lead a specialist adult social care service. The role oversees CQC compliance, audits and staff supervision across respite, day services and client transport, ensuring safe, person-centred care.

The ideal candidate will have Level 5 qualifications or be working towards them, with strong leadership and IT skills to manage a busy, regulated service and drive continuous improvement.

Qualifications

• CQC management experience required.
• Level 5, or working towards Level 4/5 in social care.
• Experience in adult social care and regulated settings.
• Prior experience as Registered Manager or equivalent role.
• Strong knowledge of CQC regulations, safeguarding and quality standards.
• Experience supervising staff and operational teams.
• Good IT skills and care management systems.

Responsibilities

• Lead on audits, quality assurance, risk management and safeguarding standards.
• Oversee respite, day care and client transport operations ensuring person-centred care.
• Manage referrals, assessments, care plans, reviews and occupancy.
• Provide supervision, coaching and performance support to staff.
• Maintain accurate records in care management systems and report to senior management.

Skills

CQC management

Adult social care

Leadership & teams

Audits & compliance

Care planning

Risk & safeguarding

Staff supervision

IT skills

Education

Level 5 Diploma in Health and Social Care

Tools

Care management software

Job description

Location: Wembley

Salary: £38,000 – £40,000 per annum

Job Type: Permanent, Full-time

Hours: 37.5 hours per week, with flexibility required to support weekend operations

We are recruiting for an experienced Registered Manager / Operations Manager to lead a specialist adult social care service in Wembley.

This is an excellent opportunity for a confident Care Manager, Deputy Manager, Service Manager, Operations Manager, or existing CQC Registered Manager who is ready to take ownership of a regulated service while also overseeing wider day-to-day operations.

The successful candidate will be responsible for maintaining high standards of care, leading staff teams, ensuring CQC compliance, and supporting smooth service delivery across respite, day service, and client transport operations.

Essential Requirements

• CQC management experience
• Level 5, or working towards Level 4/5
• Adult social care experience
• Previous experience as a Registered Manager, Deputy Manager, Operations Manager, Service Manager, or similar senior care role
• Strong understanding of CQC regulations, inspections, quality statements, safeguarding and care compliance
• Experience in adult social care, supported living, respite care, residential care, day services, or another regulated care setting
• Experience managing staff, supervisors, coordinators, senior care workers, or operational teams
• Confident handling audits, care plans, risk assessments, safeguarding records and compliance documentation
• Strong leadership, organisation, communication and decision-making skills
• Good IT skills, with experience using care management systems
• Ability to manage a busy service with flexibility, professionalism and attention to detail

Key Responsibilities

As the Registered Manager / Operations Manager, you will act as the CQC Registered Manager for a specialist respite service and ensure the service remains compliant with CQC regulations, the Health and Social Care Act, Fundamental Standards and internal policies.

You will lead on audits, quality assurance, risk management, care planning and safeguarding standards, while maintaining a safe, well-led, caring, responsive and effective service.

You will oversee the daily running of respite care, day care and related service operations, ensuring service users receive person-centred, safe and high-quality care. This will include managing referrals, assessments, care plans, reviews, risk assessments, occupancy, care outcomes and operational performance.

You will also support the safe and efficient coordination of client transport, working closely with coordinators, drivers, support staff and senior team members to ensure services run smoothly.

A key part of the role will involve leading staff teams, providing supervision, appraisals, coaching and performance support, while promoting a positive, accountable and professional working culture.

You will maintain accurate records using care management systems and report to senior management on staffing, occupancy, compliance, transport and service performance. You will also support continuous improvement, budget awareness, cost control and service development.

Desirable Experience

• Experience managing more than one care service or provision
• Experience overseeing client transport or care-related logistics
• Knowledge of local authority referrals, contracts, funding processes or tendering
• Experience managing weekend rota structures or high-occupancy care periods
• Business operations or management qualification

The Ideal Candidate

The ideal candidate will be a calm, organised and confident care leader who can balance CQC compliance with practical day-to-day operations.

You will be able to motivate staff, manage regulated care standards, communicate professionally with families and professionals, and keep services running smoothly across care, coordination and transport functions.

This role would suit someone looking for a long-term management opportunity where they can make a real impact on service quality, team performance and care outcomes.

Benefits

• Permanent full-time position
• Salary of £38,000 – £40,000 per annum
• Senior leadership opportunity within adult social care
• Opportunity to lead a specialist CQC-regulated service
• Supportive senior management structure
• Career development and progression potential