Regional Print Field Service Engineer - Home-Based

Electronics For Imaging, Inc.; West Midlands; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary and car allowance

PMI and enhanced pension

Family leave and Salary Sacrifice

Ongoing training and development

Job summary

Electronics For Imaging, Inc. is seeking a Field Service Engineer to cover the West Midlands/Staffordshire/Shropshire region. You will be home‑based and travel to customer sites, performing installations, maintenance and repairs as part of EFI’s service team.

The role requires a technical background in electro‑mechanical systems, strong customer skills, and English fluency. Occasional travel to support trade shows and demonstrations is expected.

Qualifications

• Technical qualification or equivalent in mechanical/electrical/digital/electronic tech.
• Minimum 3 years’ field engineering exp. servicing electro‑mechanical equipment.
• Fluent English (written and spoken).

Responsibilities

• Provide end‑to‑end technical support for EFI customers in the assigned region.
• Perform onsite installations, system maintenance, troubleshooting, and repairs.
• Support trade shows and customer demonstrations, including printer setup, calibration, operation and breakdown.
• Deliver end‑user operator training and ensure customers are confident in product use.
• Collaborate with global R&D and technical teams, providing feedback on field performance and customer experience.
• Maintain EFI standards and act as a professional ambassador for the brand.

Skills

Field service

Electrical/electronic tech

Inkjet printing knowledge

English fluency

Education

Technical qualification in engineering

Job description

Electronics For Imaging, Inc. is seeking a Field Service Engineer to cover the West Midlands/Staffordshire/Shropshire region. You will be home‑based and travel to customer sites, performing installations, maintenance and repairs as part of EFI’s service team.

The role requires a technical background in electro‑mechanical systems, strong customer skills, and English fluency. Occasional travel to support trade shows and demonstrations is expected.