Regional Operations Manager

Accomplish Group; Liverpool; Hybrid; GBP 47,000 - 56,000; Full time

Job summary

A leading care organization in England is seeking a Regional Operations Manager for Adult Complex Care. This role involves leading a team, managing multiple sites across Liverpool, and ensuring high-quality services. Ideal candidates will have experience in multi-site management and a commitment to delivering excellent care. The position offers a salary of up to £56,000, a car allowance, and a comprehensive benefits package including training and career progression.

Benefits

Car allowance

Annual leave of 32 days

Ongoing training and development

Pension scheme

Life insurance

Monthly employee recognition awards

Discounts through Blue Light card

Qualifications

• Proven competence in a Registered Manager role.
• Delivering high quality services with compliance.
• Experience with adults with learning disabilities and mental health needs.

Responsibilities

• Lead registered managers for high quality care.
• Accountable for multiple sites' outcomes.
• Drive operational management for profitability.

Skills

Multi-site management

Strong business acumen

High level of professionalism

Excellent communication skills

Building stakeholder relationships

Education

QCF Level 5 in Social Care Management

Job description

Overview

Regional Operations Manager: Adult Complex Care – Supported Living & Residential at Keys Group. Salary: £56,000. Benefits: Car allowance £3,600 per annum. Bonus: 21% Annual Bonus. Hybrid working: A blend of travel and working from home.

An exciting opportunity has arisen to join the England Division of Accomplish as Regional Manager. This is a key role in the business, you will be leading a team of registered managers to deliver high quality care and strong performance while making a difference to the lives of some of the most vulnerable people and positively embracing “our values”.

The Regional Manager will have direct accountability for multiple sites across Liverpool and Cheshire, to ensure delivery of the best possible outcomes for the people they support. The candidate will do this through effective operational management focusing on ensuring high quality services and also provide commercial profitability for both the existing business and through new business growth opportunities. You will also create, develop and sustain partnership working relationships with the commissioning authorities and other external agencies, as well as with families and advocates.

Responsibilities

• Lead a team of registered managers to deliver high quality care and strong performance.
• Direct accountability for multiple sites across Liverpool and Cheshire to optimise outcomes for people supported.
• Drive operational management to ensure high quality services and commercial profitability, including new business growth opportunities.
• Create, develop and sustain partnerships with commissioning authorities, external agencies, families and advocates.

Qualifications & Requirements

• Experience and evidence of competence in a Registered Manager role and experience of multi-site management.
• Total understanding and commitment to our values, standards, policies, procedures, processes, and practices.
• Evidence of delivering high quality services.
• Strong business acumen, commercial awareness and financial management.
• Total understanding of compliance requirements and internal controls.
• Passionate, driven and able to provide evidence of successfully leading and developing teams.
• Ability to build and manage internal and external stakeholder / customer relationships.
• Able to deliver above budget performance while maintaining high quality standards of care and outcomes for the people we support.
• High level of professionalism and communication skills.
• Highly organised with the ability to work autonomously and adapt to changing priorities.
• Strong background in working with adults who display challenging behaviours and knowledge/evidence of supporting people with learning disabilities, autism, mental health needs and ABI.
• Professional qualification equivalent to degree level or management qualification (QCF Level 5 in Social Care Management) or working towards this.
• Full UK driving licence and willingness to travel within the region or as required.

Why be a part of Keys Group?

• Salary - up to £56,000 per annum
• Car Allowance - £3,600 per annum paid monthly
• Bonus Scheme - Earn 21% of your salary
• Paid Mileage
• Annual Leave - 32 days inclusive of bank holidays
• Career Progression – opportunities within the group
• Free Parking and Meals
• DBS Check – covered by us
• Ongoing Training and Development
• Pension Scheme
• Life Insurance
• Wellbeing Support via Employee Assistance Program
• Staff Referral Scheme – £500 referral bonus
• EPIC Awards – monthly recognition for living our values, with prizes
• Discounts at retailers and services via Blue Light card and HAPI app

Keys Group are proud to have signed the Armed Forces Covenant, welcoming service personnel, veterans and military families. We offer veteran-friendly policies, a Veterans Peer Support Network, and military awareness support for colleagues. As part of this commitment, we offer a guaranteed interview to current and former service personnel who meet the role criteria. If you meet the criteria, please include your military experience on your CV for our resourcing team to contact you.

For more information please reach out to [e-mail]

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