Regional Operations Manager

NFP People Limited; Greater London; On-site; GBP 50,000; Full time

Job summary

A national charity organization is seeking an experienced Regional Operations Manager to oversee services in Sutton and Merton. The role involves coaching service managers, ensuring high-quality care for adults with learning disabilities. Candidates must possess operational leadership experience and a deep understanding of adult social care. This position offers a salary of £49,669.22 plus London weighting, with full-time hours and benefits including 27 days leave and employee assistance programs.

Benefits

27 days leave rising to 28 after 3 years

Employee assistance programme

Eyecare scheme

Employee discount platform

Qualifications

• Experience leading teams and delivering high-quality care.
• Ability to register with the Care Quality Commission for personal care.
• Excellent communication skills with families and professionals.

Responsibilities

• Support and guide service managers to deliver quality care.
• Oversee daily operations of multiple services in Sutton and Merton.
• Drive positive change and ensure the charity's values are upheld.

Skills

Previous experience in a similar operational or leadership role

Knowledge of adult social care

Comfortable working in a management team

Driving license and willingness to travel

Job description

Regional Operations Manager

We are looking for an experienced Regional Operations Manager (Area Manager)

to work for a national charity supporting people with autism, learning disabilities and mental health needs. They put people at the centre of everything they do, ensuring the support provided truly meets their needs.

Job Details

• Job Title: Regional Operations Manager
• Location: Sutton and Merton. You will be based at the Deptford office with regular travel to different services and sites.
• Contract: Permanent
• Salary: £49,669.22 per annum (Plus £2,600 London weighting)
• Hours: Full time

Closing Date: 23:30, 11th February 2026

About the Role

As Regional Operations Manager you will be responsible for services in Sutton and Merton. You will support, coach, and guide the service managers and teams to deliver high‑quality care that reflects the values and mission of the charity. You will oversee the day to day running of several services that support adults with learning disabilities, helping to ensure everything runs smoothly and that the people supported receive the best care possible.

About You

We are looking for someone who communicates well and feels confident working with families, commissioners, and other professionals. You will be passionate about helping people with learning disabilities live fulfilling lives. You should be motivated, well‑organised, and comfortable leading teams. We are also looking for someone who can inspire others, drive positive change, and stay committed to promoting people's rights and upholding the values of the charity.

Requirements

• Previous experience in a similar operational or leadership role
• Knowledge of adult social care, particularly services for people with learning disabilities
• Able to register with the Care Quality Commission (CQC) for the regulated activity of 'personal care'.
• Comfortable working as part of a wider management team to ensure services are high quality and financially sustainable
• A driving licence and willing to travel

About the Organisation

The organisation is a national charitable Community Benefit Society (CBS) formed in 1984, supporting people with learning disabilities, autism and mental health needs across England. They employ around 2,800 staff who support approximately 1,500 people to live the lives they choose.

They are proud to be Disability Confident, offering a guaranteed interview to all applicants who declare a disability and meet the essential criteria for the role.

Please note that we are unable to offer sponsorship or take over a certificate of sponsorship. You must have the right to work in the UK.

Our Benefits

• 27 days leave rising to 28 after 3 years' service
• Employee assistance programme
• Eyecare scheme
• Employee discount platform

You may have experience in areas such as: Operations Leader, Service Manager, Team Leader, Supported Living Manager, Registered Manager, Deputy Manager, Social Care Manager, Learning Disability Services, Mental Health Support Services. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.