Regional Operations Lead – Analytics & Improvement (Hybrid)

Clarion Housing Group; East Malling; Ibrido; GBP 38.000 - 45.000; Tempo pieno

Descrizione del lavoro

Clarion Housing Group is recruiting a Regional Operations Officer for the South within the Housing Services team. The role centres on prioritising monthly service and improvement reports and supporting regional business planning to translate Group priorities into local deliverables.

You will analyse performance and service information, use complaint and customer feedback to identify trends and issues, and collaborate with the Regional Leadership Team and other teams.

Competenze

• Experience analysing performance and service information.
• Ability to translate complex information into meaningful formats.

Mansioni

• Prioritise the delivery of monthly service and improvement reports.
• Support regional business planning to translate Group priorities into local deliverables.
• Analyse performance and service information; use complaint and customer feedback to identify trends for improvement.
• Work with the Regional Leadership Team and other teams to develop positive relationships.

Descrizione del lavoro

Clarion Housing Group is recruiting a Regional Operations Officer for the South within the Housing Services team. The role centres on prioritising monthly service and improvement reports and supporting regional business planning to translate Group priorities into local deliverables.

You will analyse performance and service information, use complaint and customer feedback to identify trends and issues, and collaborate with the Regional Leadership Team and other teams.