Regional Operations & Performance Lead

Consortium; Maidstone; Híbrido; GBP 38 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

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Resumo da oferta

Clarion Housing Group in Maidstone is seeking a Regional Operations Officer to join the Housing Services team in the South. You will prioritise the delivery of monthly service and improvement reports and support regional business planning to translate group priorities into local deliverables.

You will analyse performance and service information, use customer feedback to identify trends and work with the Regional Leadership Team to drive improvements.

Responsabilidades

• Prioritise the delivery of monthly service and improvement reports and support regional business planning to translate Group priorities into local deliverables.
• Analyse performance and service information and use complaint and customer feedback to identify trends and issues for improvement in liaison with the Regional Leadership Team.
• Develop positive relationships with the regional team at all levels and with other teams to foster collaboration and impact.
• Utilise research skills to analyse, interpret and translate complex information into meaningful formats with clarity.

Descrição da oferta de emprego

Clarion Housing Group in Maidstone is seeking a Regional Operations Officer to join the Housing Services team in the South. You will prioritise the delivery of monthly service and improvement reports and support regional business planning to translate group priorities into local deliverables.

You will analyse performance and service information, use customer feedback to identify trends and work with the Regional Leadership Team to drive improvements.