Regional Lead Quality Nurse Care Homes - London & Essex

Excelcare Holdings Ltd; Parson's Heath; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading care provider in the UK is seeking a Regional Lead Quality Nurse to implement quality strategies and support homes in improving care delivery. The role involves collaboration with home managers and regulatory bodies to ensure compliance and enhance overall care quality. Candidates must possess a Registered Nurse qualification and extensive experience in a care home setting.

Benefits

25 Days holiday plus bank holidays

Free parking

DBS Certificate paid for

Contributory Pension Scheme

Discretionary Company Bonus Scheme

Annual Salary Review

Comprehensive Induction Program

Refer a Friend Scheme

Team Appreciation Days

Long service awards

Qualifications

• Over 5 years of clinical and care experience within a Care Home Setting.
• Proven track record in a quality management role within a care home setting.
• Demonstrable experience improving CQC ratings and leading regulatory compliance.

Responsibilities

• Work with home managers to provide relevant knowledge and support.
• Support completion of action plans against audit findings.
• Liaise closely with regulatory bodies and partner organisations.

Skills

Clinical expertise

Quality auditing

Knowledge of CQC regulations

Infection Control policy

Education

Registered Nurse qualification

NVQ Level 3 or 4 in Health and Social Care

Job description

Overview

Reporting to the Deputy Regional Operations Director the remit of the Regional Lead Quality Nurse will encompass the leadership and implementation of the quality strategy across the region reviewing audit outcomes and actions required with direction from the DROD. You will offer guidance and support to the homes while working alongside the teams to ensure we improve care delivery and embed quality and wellbeing.

Responsibilities

• Work with the home managers to ensure relevant knowledge and support is provided as identified through action plans following the audit process against all aspects of the CQC Regulations, local authority contractual requirements and Company Quality Framework and policies.
• Support with completing action plans against audit findings and identify support needed in conjunction with the Regional Operations Director and Deputy Regional Operations Director and support to address deficits and actions required to resolve.
• Support Home Managers, Care Managers, and clinical teams within the homes to analyse Clinical Key Performance Indicators and identify trends.
• Implementation of Service Improvement plans for homes that are rated below the required standard.
• Understand and support the Personhood Framework to ensure homes continue to embed these principles and demonstrate continuous improvement in areas of \'Petals\' required within the home.
• Ensure understanding and adherence to local authority and company safeguarding and adult protection policies and procedures, including involvement in adult protection investigations and reporting.
• Provide focused support to care homes as directed, including on-call, crisis management and placement in a home if required.
• Liaise closely with regulatory bodies and partner organisations (eg local trusts, local authorities, and CCGs) to build strong communication channels.
• Advise and support homes on Infection Control policy, maintain links with local authorities and support on infection control external audits.
• Support development of nurses through clinical subvisions/observations and feedback on practice.
• Develop and monitor the Quality-of-care pathways from pre-assessment to discharge.
• Play a key role in improving strategies across quality, safety and care delivery, including supporting with mealtime experience, lifestyle, hospitality, housekeeping, Learning & Development, Sales & Marketing in collaboration with regional team members.

Qualifications

• NVQ Level 3 or 4 in Health and Social Care or equivalent
• Registered Nurse qualification essential
• More than 5 years clinical and care experience within a Care Home Setting
• Previous quality auditing experience
• Sound working knowledge of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014
• Up to date knowledge of care and risk assessing
• Full understanding of CQC Regulations including KLOEs
• Car owner and full driving licence to be able to travel across services as required - car allowance and business mileage is paid from the regional office.
• Proven track record in a quality management role within a care home setting
• Demonstrable experience improving CQC ratings and leading regulatory compliance
• Experience solely in an acute/hospital setting will not be suitable for this position

What you can expect

• 25 Days holiday plus bank holidays
• Free parking
• DBS Certificate paid for by Excelcare
• Contributory Pension Scheme
• Discretionary Company Bonus Scheme
• Annual Salary Review
• Comprehensive Induction Program
• Refer a Friend Scheme rewarding up to £500 for every person you refer
• Team Appreciation Days
• Long service awards