Regional Key Account Manager

Screwfix; Birmingham; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Discretionary bonus up to 70% of base

33 days' holiday (incl. bank holidays)

Company Car

Flexible start and end times

Buy More Holiday

EV Car Scheme

Up to 14% employer pension

Life cover

Health cash plan and discounted gym

20% discount at Screwfix and B&Q

Job summary

Screwfix is expanding its B2B capabilities across the Midlands, North West and parts of Wales, with travel across the region. As a Regional Account Manager you’ll own your CRM pipeline, visit customers, and collaborate with internal teams to deliver tailored solutions that build long-term partnerships.

You’ll lead tender activity, negotiate terms and expand the regional footprint, turning opportunities into growth while working with Marketing, Supply Chain and Trade UK to meet regional targets

Qualifications

• Proven experience in account management and new business development.
• Strong commercial acumen and negotiation skills.
• Entrepreneurial mindset with a proactive approach to identifying opportunities.
• Excellent communication and presentation skills.
• Highly organised with strong time management and prioritisation abilities.

Responsibilities

• Discuss, review and agree regional priorities with Senior Manager, Key Accounts.
• Manage and grow regional accounts to deliver sustainable growth.
• Lead tender activity across national or regional accounts, coordinating with internal teams.
• Build relationships with decision-makers and internal stakeholders.
• Balance engagement, analysis and review of accounts; drive progress in priority areas.
• Support National Account Managers at site level with educational visits.
• Ensure compliance with national frameworks and contribute to local objectives.
• Identify and convert new business opportunities within the region.
• Prospect and engage with potential customers, presenting tailored solutions.
• Negotiate terms for long-term investment plans and project-specific agreements.
• Maintain CRM records and pipeline reporting.
• Collaborate with Marketing, Supply Chain and Trade UK to deliver customer solutions.

Skills

Account management

New business development

Negotiation

Commercial acumen

Communication skills

Time management

Job description

Overview

We’re expanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix’s scale, supply chain and digital platforms with tailored B2B propositions, pricing and service models. Our ambition is to make B2B buying fast, simple and reliable, removing friction through seamless digital journeys, dependable availability and service that customers can rely on.

Overview

We’re expanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix’s scale, supply chain and digital platforms with tailored B2B propositions, pricing and service models. Our ambition is to make B2B buying fast, simple and reliable, removing friction through seamless digital journeys, dependable availability and service that customers can rely on.

Every day as a Regional Account Manager starts with possibility. You’re out in your region meeting the customers who keep our world moving walking their sites, understanding what they’re building, fixing or planning next. You’re the person who brings our national B2B ambitions to life in real places, with real people. Partnering closely with your Senior Account Manager, you set bold regional goals and craft tender submissions that feel purposeful, not procedural. One moment you’re deep in conversation about long‑term plans, the next you’re reviewing your pipeline and spotting exactly where the next big step-change could come from. And with every visit, call and review, you’re strengthening relationships that turn into genuine long‑term partnerships. But the real adventure comes from the chase, the new opportunities waiting just around the corner. You’ll knock on doors, pitch clever solutions, negotiate deals that matter and expand the footprint of your region one win at a time. And you’ll never be doing it alone; you’ll pull in experts from Marketing, Supply Chain, Trade UK and more to build creative answers to customer challenges. With full ownership of your CRM pipeline, regular customer conversations and a front‑row seat in shaping regional strategy, you quickly become the go‑to problem solver, the person who connects dots and makes things happen. It’s a role full of action, autonomy and those brilliant moments where you can see your work turning into real growth, all inside a B2B team that’s moving fast and cheering you on as you accelerate your career.

The role will cover a territory spanning the Midlands, North West and parts of Wales with travel across the region.

What's in it for you?

• Discretionary performance related bonus. Max bonus potential, 70% of salary
• 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
• Company Car
• Flexible start and end times around core working hours
• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
• EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

Key responsibilities

• Works closely with Senior Manager, Key Accounts to discuss, review and agree regional priorities and or targets
• Develop plan to then manage and grow regional accounts to deliver sustainable growth aligned with agreed targets.
• Lead and support tender activity across strategic national or regional accounts, working with internal teams to coordinate robust, commercially aligned submissions.
• Build strong relationships with decision-makers and influencers across industries and with internal stakeholder groups.
• Effectively manage your time to balance engagement, analysis and review of existing and new accounts, driving progress within the key priority areas
• Support National Account Managers at site level through educational visits and initiatives.
• Ensure compliance with national frameworks and contribute to national objectives locally.
• Identify and convert new business opportunities within the region.
• Prospect and engage with potential customers, presenting tailored solutions to engage and realise new business.
• Negotiate terms for long-term investment plans and project-specific agreements, within agreed framework.
• Maintain accurate CRM records and pipeline reporting.
• Collaborate with internal teams (Marketing, Supply Chain, Trade UK) to deliver customer solutions.
• Complete a minimum of 3 customer calls per day to drive growth, engage existing and new customers, with 4 days per week field‑based
• Attend internal meetings as required, either in the field or Head Office
• Escalate and or discuss key challenges and proposed solutions with Senior B2B Manager, as to ensure any key risks/challenges/blockers are managed and resolved
• Share market insight and good practice with Senior B2B Manager and peers, as to support business growth and continuous improvement

Required Skills & Experience

• Proven experience in account management and new business development
• Strong commercial acumen and negotiation skills.
• Entrepreneurial mindset with a proactive approach to identifying opportunities.
• Excellent communication and presentation skills.
• Highly organised with strong time management and prioritisation abilities. Flexible and adaptable in a fast-paced, field-based environment.

At Screwfix, Your Wellbeing Comes First:

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Colleague support fund
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk
• Support networks available

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at [e-mail] if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE