Regional Key Account Manager

Screwfix Direct Ltd.; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus

33 days holiday (incl. bank holidays)

Company Car

EV Car Scheme

Pension contributions

Life cover

Health plan & gym discounts

20% employee discount

Job summary

Screwfix Direct Ltd. is expanding its B2B capabilities across the UK. The Regional Account Manager will cover the Midlands, North West and parts of Wales, travelling to customer sites and building long-term partnerships with key accounts.

In this role you will own the CRM pipeline, collaborate with Marketing, Supply Chain and Trade UK, and drive regional growth with a proactive, opportunistic approach within a fast-paced field environment.

Qualifications

• Proven experience in account management and new business development.
• Strong commercial acumen and negotiation skills.
• Entrepreneurial mindset with proactive opportunities identification.
• Excellent communication and presentation skills.
• Highly organised with strong time management and prioritisation abilities.

Responsibilities

• Develop regional plans and tender submissions aligned to targets.
• Manage and grow regional accounts for sustainable growth.
• Lead tender activity with internal teams for robust, commercially aligned submissions.
• Build relationships with decision-makers and influencers across industries.
• Maintain CRM records and pipeline reporting; monitor progress.
• Collaborate with Marketing, Supply Chain and Trade UK to deliver solutions.
• Conduct at least 3 customer calls per day; 4 days per week field-based.

Skills

Account management

New business development

Negotiation

Communication

Time management

Tools

CRM software

Job description

Overview

We’reexpanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix’s scale, supplychainand digital platforms with tailored B2B propositions,pricingand service models. Our ambition is to make B2B buying fast,simpleand reliable, removing friction through seamless digital journeys, dependableavailabilityand service that customers can rely on.

Every day as a Regional Account Manager starts with possibility. You’re out in your region meeting the customers who keep our world moving walking their sites, understanding what they’re building, fixing or planning next. You’re the person who brings our national B2B ambitions to life in real places, with real people. Partnering closely with your Senior Account Manager, you set bold regional goals and craft tender submissions that feel purposeful, not procedural. One moment you’re deep in conversation about long‑term plans, the next you’re reviewing your pipeline and spotting exactly where the next big step-change could come from. And with every visit, call and review, you’re strengthening relationships that turn into genuine long‑term partnerships.

But the real adventure comes from the chase, the new opportunities waiting just around the corner. You’ll knock on doors, pitch clever solutions, negotiate deals that matter and expand the footprint of your region one win at a time. And you’ll never be doing it alone; you’ll pull in experts from Marketing, Supply Chain, Trade UK and more to build creative answers to customer challenges. With full ownership of your CRM pipeline, regular customer conversations and a front‑row seat in shaping regional strategy, you quickly become the go‑to problem solver, the person who connects dots and makes things happen. It’s a role full of action, autonomy and those brilliant moments where you can see your work turning into real growth, all inside a B2B team that’s moving fast and cheering you on as you accelerate your career.

The role will cover a territory spanning the Midlands, North West and parts of Wales with travel across the region.

What's in it for you?

• Discretionary performance related bonus. Max bonus potential, 70% of salary
• 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
• Company Car
• Flexible start and end times around core working hours
• Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
• EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
• Up to 14% employer pension contributions
• Life cover up to 4x your salary
• Health cash plan and discounted gym memberships (up to 25% savings)
• 20% discount at Screwfix and B&Q

Responsibilities

• Works closely with Senior Manager, Key Accounts to discuss, review and agree regional priorities and or targets
• Develop plan to then manage and grow regional accounts to deliver sustainable growth aligned with agreed targets.
• Lead and support tender activity across strategic national or regional accounts, working with internal teams to coordinate robust, commercially aligned submissions.
• Build strong relationships with decision-makers and influencers across industries and with internal stakeholder groups.
• Effectively manage your time to balance engagement, analysis and review of existing and new accounts, driving progress within the key priority areas
• Support National Account Managers at site level through educational visits and initiatives.
• Ensure compliance with national frameworks and contribute to national objectives locally.
• Identify and convert new business opportunities within the region.
• Prospect and engage with potential customers, presenting tailored solutions to engage and realise new business.
• Negotiate terms for long‑term investment plans and project‑specific agreements, within agreed framework.
• Maintain accurate CRM records and pipeline reporting.
• Collaborate with internal teams (Marketing, Supply Chain, Trade UK) to deliver customer solutions.
• Complete a minimum of 3 customer calls per day to drive growth, engage existing and new customers, with 4 days per week field‑based
• Attend internal meetings as required, either in the field or Head Office
• Escalate and or discuss key challenges and proposed solutions with Senior B2B Manager, as to ensure any key risks/challenges/blockers are managed and resolved
• Share market insight and good practice with Senior B2B Manager and peers, as to support business growth and continuous improvement

Qualifications

• Proven experience in account management and new business development
• Strong commercial acumen and negotiation skills.
• Entrepreneurial mindset with a proactive approach to identifying opportunities.
• Excellent communication and presentation skills.
• Highly organised with strong time management and prioritisation abilities. Flexible and adaptable in a fast‑paced, field‑based environment.

At Screwfix, Your Wellbeing Comes First:

Financial wellbeing

• Wagestream access to track earnings and save
• Access to the Kingfisher Share Scheme
• Colleague support fund
• Exclusive offers and discounts via our Hapi app
• Cycle-to-work scheme and savings on bikes

Every day benefits

• Career progression and development programmes
• Coaching and mentoring to help you thrive
• Access to wellbeing resourcing including PepTalk
• Support networks available

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at [e-mail] if you need any additional support or adjustments when it comes to your application.

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