Regional Field Service Engineer - IT & Telecoms

NECSWS; Manchester; Presencial; GBP 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days holiday

Life assurance

LinkedIn Learning access

Resumo da oferta

NEC Software Solutions is seeking a capable Field Service Engineer to install, support, troubleshoot, repair and maintain products within the assigned region, ensuring all service agreements and warranties are fulfilled. UK Security Clearance is required.

You will handle incidents, perform maintenance, diagnose issues, and complete admin duties while working with regional teams to improve processes and service delivery.

Qualificações

• IT-literate with a strong IT background across Windows environments (desktop to server).
• Experience with Active Directory, WSUS and Windows Server versions.
• Networking familiarity such as Cisco is advantageous but not essential.
• Field service experience and a valid driver's license are highly desirable.

Responsabilidades

• Attend Incidents promptly to meet SLAs and restore equipment.
• Carry out scheduled maintenance including inspections and software updates.
• Troubleshoot, diagnose and repair products within your territory per procedures.
• Complete administrative tasks such as service reports, parts inventory and expenses.

Conhecimentos

IT literacy

Windows admin

Networking (Cisco)

Field service experience

Driver's license

Ferramentas

Active Directory

SQL

WSUS

Windows Server

Desktop/Win10

Descrição da oferta de emprego

NEC Software Solutions is seeking a capable Field Service Engineer to install, support, troubleshoot, repair and maintain products within the assigned region, ensuring all service agreements and warranties are fulfilled. UK Security Clearance is required.

You will handle incidents, perform maintenance, diagnose issues, and complete admin duties while working with regional teams to improve processes and service delivery.