Field Service Engineer – UK (Autonomous, Customer‑Facing)

Reed Specialist Recruitment; West Midlands; On-site; GBP 32,000 - 46,000; Full time

Job summary

Confidential Engineering & Technology Business is seeking an experienced Field Service Engineer to join our UK field team. The role involves autonomous work servicing, maintaining and repairing a diverse equipment portfolio across customer sites nationwide.

You will combine hands-on technical work with customer interaction, deliver on-site and remote support, provide training, and collaborate with sales and applications teams to support commercial activities.

Qualifications

• Engineering background (Electrical/Mechanical/Manufacturing or similar).
• 5+ years in Field Service or technical support role.
• Proven installation, servicing and commissioning experience.

Responsibilities

• Perform maintenance, repairs and on-site/remote technical support
• Support equipment installations and demonstrations
• Produce accurate service documentation and technical reports
• Liaise with customers and act as a professional representative of the business
• Work with sales and applications teams to support commercial activities
• Deliver technical training to customers and internal teams
• Manage spare parts, loan kit and service logistics

Skills

Diagnostic skills

Problem solving

Communication

Independence

Organization

Driving licence

Education

Engineering background

Job description

Confidential Engineering & Technology Business is seeking an experienced Field Service Engineer to join our UK field team. The role involves autonomous work servicing, maintaining and repairing a diverse equipment portfolio across customer sites nationwide.

You will combine hands-on technical work with customer interaction, deliver on-site and remote support, provide training, and collaborate with sales and applications teams to support commercial activities.