Field Services Engineer

Ujjiv Tech Ltd; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Ujjiv Tech Ltd is seeking a Field Services Engineer for on-site work in the London area. You will install, configure, and maintain IT infrastructure and security systems, including networking equipment, CCTV, and access control.

The role involves on-site diagnostics, troubleshooting, preventive maintenance, and delivering high-quality service with clear client communication. Responsibilities include documenting service activities, collaborating with internal teams, and ensuring safety/compliance

Qualifications

• Strong field service experience with on-site installation, configuration and commissioning of IT and security systems.
• Troubleshooting and technical support for networking, security, and surveillance equipment.
• Preventive maintenance for IT infrastructure, CCTV, access control, and related systems.
• Excellent customer service with clear communication and a client-focused approach.
• Technical education in IT, engineering or related field or equivalent practical experience.
• Working knowledge of networking fundamentals, hardware diagnostics and basic cyber security.

Responsibilities

• Install, configure, and maintain IT infrastructure and security systems on-site.
• Perform on-site diagnostics, troubleshooting, and preventive maintenance.
• Provide technical support to clients and document service activities.
• Collaborate with internal teams to deliver reliable, high-quality solutions.
• Maintain safety/compliance standards and timely resolution of service requests.
• Travel within the London Area and nearby regions as required.

Skills

Field service experience

On-site installation

Networking troubleshooting

Customer service

Clear communication

Driving license

Education

IT/Engineering degree or equivalent

Job description

Company Description

Ujjiv Tech Ltd delivers integrated IT infrastructure and security solutions that help businesses operate securely, efficiently, and at scale. The company’s expertise includes enterprise IT infrastructure, networking, cyber security, CCTV surveillance, access control, intruder alarm systems, and 24/7 monitoring services. By combining deep technical knowledge with industry-leading technologies, Ujjiv Tech Ltd designs, implements, and supports solutions tailored to each client’s operational needs. The organization is committed to quality, innovation, and long-term partnerships that strengthen security, improve resilience, and support sustainable business growth.

Role Description

This is a full-time, on-site Field Services Engineer role based in the London Area, United Kingdom. The Field Services Engineer will install, configure, and maintain IT infrastructure and security systems, including networking equipment, CCTV, access control, and related hardware. The role involves conducting on-site diagnostics, troubleshooting system issues, and performing preventive maintenance to ensure optimal performance and uptime. The engineer will provide technical support and guidance to clients, document service activities, and collaborate with internal teams to deliver reliable, high-quality solutions. The position requires regular customer interaction, adherence to safety and compliance standards, and timely resolution of service requests.

Qualifications

• Strong field service experience, including on-site installation, configuration, and commissioning of IT and security systems.
• Proficiency in troubleshooting and technical support for networking, security, and surveillance equipment.
• Hands-on preventive maintenance skills for IT infrastructure, CCTV, access control, and related systems.
• Excellent customer service capabilities, with clear communication and a client-focused approach.
• Relevant technical education (e.g., diploma or degree in IT, engineering, or a related field) or equivalent practical experience.
• Working knowledge of networking fundamentals, hardware diagnostics, and basic cyber security best practices.
• Ability to work independently in the field, manage priorities, and maintain accurate service documentation.
• Valid UK Full driving license and willingness to travel within the London Area and nearby regions as required.