Field Service Engineer

Reed Specialist Recruitment; West Midlands; Vor Ort; GBP 32.000 - 46.000; Vollzeit

Zusammenfassung

Confidential Engineering & Technology Business is seeking an experienced Field Service Engineer to join our UK field team. The role involves autonomous work servicing, maintaining and repairing a diverse equipment portfolio across customer sites nationwide.

You will combine hands-on technical work with customer interaction, deliver on-site and remote support, provide training, and collaborate with sales and applications teams to support commercial activities.

Qualifikationen

• Engineering background (Electrical/Mechanical/Manufacturing or similar).
• 5+ years in Field Service or technical support role.
• Proven installation, servicing and commissioning experience.

Aufgaben

• Perform maintenance, repairs and on-site/remote technical support
• Support equipment installations and demonstrations
• Produce accurate service documentation and technical reports
• Liaise with customers and act as a professional representative of the business
• Work with sales and applications teams to support commercial activities
• Deliver technical training to customers and internal teams
• Manage spare parts, loan kit and service logistics

Kenntnisse

Diagnostic skills

Problem solving

Communication

Independence

Organization

Driving licence

Ausbildung

Engineering background

Jobbeschreibung

Field Service Engineer - UK (Field-Based)

Confidential Engineering & Technology Business

I'm supporting a market‑leading engineering organisation in their search for an experienced Field Service Engineer to join their UK field team. This is an excellent opportunity for someone who enjoys autonomous work, solving technical problems, and representing a high‑quality product range directly with customers.

The Role

You'll be responsible for servicing, maintaining and repairing a diverse equipment portfolio across customer sites nationwide. The position combines hands‑on technical work with customer interaction, ensuring clients receive exceptional service and support.

Key Responsibilities

• Perform maintenance, repairs and on‑site/remote technical support
• Support equipment installations and demonstrations
• Produce accurate service documentation and technical reports
• Liaise with customers and act as a professional representative of the business
• Work closely with sales and applications teams to support commercial activities
• Deliver technical training to customers and internal teams
• Manage spare parts, loan kit and service logistics

About You

• Strong diagnostic and problem‑solving skills
• Excellent communication and customer‑facing ability
• Comfortable working independently in a field‑based role
• Well‑organised with good administrative discipline

Experience & Qualifications

• Engineering background (Electrical/Mechanical/Manufacturing or similar)
• Ideally 5+ years in a Field Service, Technical Support or similar role
• Proven experience with installation, servicing and commissioning
• Full UK driving licence
• Willingness to travel across the UK (and occasionally overseas)