Regional Early Years Admin Lead: Elevate Parent Experience

Bright Horizons Early Education & Preschool; Hertford Heath; Presencial; GBP 26.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Childcare discount 40%

Enhanced parental leave

20 days annual leave + bank holidays

Descripción de la vacante

Bright Horizons Hertford Day Nursery and Preschool is seeking an Regional Early Years Administrator to support the Hertford nursery. The role involves leading parent outreach, handling new places and sessions, and managing financial queries and monthly invoicing.

The ideal candidate will have administrative experience, strong customer service skills, and be proficient in Word, Excel, and PowerPoint. DBS checks and safeguarding measures apply, with a welcoming, inclusive culture.

Formación

• Previous experience in an administrative role.
• Proven track record of delivering outstanding customer service.
• Strong organisational and communication skills for fast-paced environments.
• Proficient in Word, Excel, PowerPoint and data entry.

Responsabilidades

• Lead parent outreach initiatives and support nursery manager with new nursery places, extra sessions and booking changes.
• Assist parents with financial queries and solutions and coordinate monthly invoice runs and funding tasks.
• Manage invoice debt and payment plans and support ad hoc administrative tasks and reports as required.

Conocimientos

Administrative skills

Customer service

Organisational skills

Communication skills

Herramientas

Word

Excel

PowerPoint

Descripción del empleo

Bright Horizons Hertford Day Nursery and Preschool is seeking an Regional Early Years Administrator to support the Hertford nursery. The role involves leading parent outreach, handling new places and sessions, and managing financial queries and monthly invoicing.

The ideal candidate will have administrative experience, strong customer service skills, and be proficient in Word, Excel, and PowerPoint. DBS checks and safeguarding measures apply, with a welcoming, inclusive culture.