Regional Administrator

Bright Horizons Early Education & Preschool; Hertford Heath; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Childcare discount 40%

Enhanced parental leave

20 days annual leave + bank holidays

Job summary

Bright Horizons Hertford Day Nursery and Preschool is seeking an Regional Early Years Administrator to support the Hertford nursery. The role involves leading parent outreach, handling new places and sessions, and managing financial queries and monthly invoicing.

The ideal candidate will have administrative experience, strong customer service skills, and be proficient in Word, Excel, and PowerPoint. DBS checks and safeguarding measures apply, with a welcoming, inclusive culture.

Qualifications

• Previous experience in an administrative role.
• Proven track record of delivering outstanding customer service.
• Strong organisational and communication skills for fast-paced environments.
• Proficient in Word, Excel, PowerPoint and data entry.

Responsibilities

• Lead parent outreach initiatives and support nursery manager with new nursery places, extra sessions and booking changes.
• Assist parents with financial queries and solutions and coordinate monthly invoice runs and funding tasks.
• Manage invoice debt and payment plans and support ad hoc administrative tasks and reports as required.

Skills

Administrative skills

Customer service

Organisational skills

Communication skills

Tools

Word

Excel

PowerPoint

Job description

Nursery – Bright Horizons Hertford Day Nursery and Preschool

Salary – Starting from £28,579.20 per annum (dependant on qualification/s and experience)

Location – Hertford, SG13 7DT

• This position is based at our Hertford branch with travel to surrounding area’s*

Are you looking to work for an organisation whose culture is driven by our HEART principles – Honesty, Excellence, Accountability, Respect, and Teamwork? Where you can be yourself, feel supported, and help to make a difference to the next generation? Somewhere you can say: “I did that.”

We’re looking for an Regional Early Years Administrator to join and support our Hertford Nursery.

Our Benefits

• £28,579.20 per annum
• Childcare discount of 40% for first child*
• Enhanced parental leave
• 20 days annual leave, plus bank holidays and paid Christmas closure. Ability to also purchase additional leave*
• Pension
• Financial and wellbeing benefits including 24/7 virtual GP appointments, early access to wages, and more
• Professional development programme access for every stage of your career, including access to a careers coach

*Subject to T&Cs*

The Role

As an Early Years Administrator, you will lead parent outreach initiatives, supporting the manager with new nursery places, extra sessions, and booking changes. You will assist parents with financial queries and solutions, and coordinate monthly invoice runs, invoice debt, funding tasks, and manage payment plans. When required, you will also support the nursery manager with ad hoc administrative tasks and reports.

What We’re Looking For

• Previous experience within an administrative role
• Proven track record of delivering outstanding customer service
• Ability to resolve customer issues and make independent decisions
• Strong organisational skills, and the ability to work in a fast-paced environment
• Proficient in Word, Excel, PowerPoint, and data entry
• Great communication skills, with colleagues, children, and parents

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.

We are an inclusive employer and welcome people from all ages and backgrounds to apply. We will consider reasonable adjustments required by applicants. Please note, due to our sector all roles are subject to an Enhanced DBS.

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed.